Formstack vs Qualtrics
Formstack and Qualtrics are both forms & surveys tools. Formstack is aimed at small businesses and enterprise, while Qualtrics is aimed at enterprise. Formstack costs less, from $99/mo versus $420/mo for Qualtrics. Only Qualtrics has a free plan.
Secure forms, document generation and e-signature for regulated teams
Enterprise survey and experience management for CX, EX and research
| Pricing | Paid · $99 | Freemium · $420 |
| Starting price | $99/mo | $420/mo |
| Free plan | No | Yes |
| Free trial | 14 days | 30 days |
| Built for | Small businesses, Enterprise | Enterprise |
| Platforms | web, ios, android | web, ios, android |
| Country | US · 2006 | US · 2002 |
| Rating | — | — |
Choose Formstack if
Regulated organisations and Salesforce teams that need secure forms, generated documents and e-signatures in one workflow.
- Forms, documents and signatures from one vendor
- Strong compliance features for regulated industries
- Deep native Salesforce integration
Look elsewhere if: Small businesses on a budget (Jotform, Fillout) or marketers building engaging conversational forms (Typeform).
Choose Qualtrics if
Large organizations running formal CX, EX or research programs that need advanced methods, governance and analytics.
- The most complete enterprise experience management suite
- Powerful survey logic and advanced research methods
- Unlimited users on paid plans
Look elsewhere if: Small teams or one-off surveys where a cheap self-serve tool is enough (SurveyMonkey, Typeform).
Formstack vs Qualtrics pricing
Formstack
- Forms$99/mo$83/mo billed annually; 1 user, 25 forms, 1,000 submissions/form
- Suite$299/mo$250/mo billed annually; 3 users, Forms, Documents and Sign
- Salesforce SolutionsCustomNative Salesforce forms and document generation
- EnterpriseCustomUnlimited users and submissions, SSO, API, dedicated CSM
Qualtrics
- Free$01 user, 3 active surveys, 30 questions each, 500 responses total
- Strategic Research$420/mo$5,040 billed annually; 1,000 responses, unlimited users
- Customer ExperienceCustomPriced by interactions; unlimited users
- Employee ExperienceCustomPriced by employee count
- Market ResearchCustomPriced by responses, video minutes and brand tracking
Formstack · Key features
- Drag-and-drop form builder with conditional logic
- HIPAA-ready forms with data encryption options
- Formstack Documents to generate PDFs and Word files
- Formstack Sign for legally binding e-signatures
- Approval workflows with multiple routing steps
- Payment collection through Stripe and PayPal
Cons
- No free plan and a high entry price
- Submission caps per form on lower tiers
- Fewer templates and design options than Jotform
Qualtrics · Key features
- Survey builder with branching, quotas, multilingual and offline collection
- Text and sentiment analytics on open-ended responses
- Role-based CX dashboards across locations and channels
- Employee engagement, lifecycle and 360 feedback surveys
- Market research tools including panels, conjoint and brand tracking
- Contact center and digital experience analytics
Cons
- Opaque, quote-based pricing for most products
- Expensive for small teams
- Steep learning curve and implementation effort
Formstack vs Qualtrics: FAQ
Which is cheaper, Formstack or Qualtrics?
Formstack starts at $99/mo and Qualtrics at $420/mo. Both prices are checked on the vendors' own pricing pages.
Do Formstack and Qualtrics have a free plan?
Formstack has no free plan, a 14-day free trial. Qualtrics has a free plan.
Which is better for small businesses, Formstack or Qualtrics?
Formstack lists small businesses as a core audience, while Qualtrics is aimed more at enterprise.