Fireflies.ai vs Tactiq

Fireflies.ai is an AI meeting assistant founded in 2016 and based in San Francisco. Its bot, called Fred, joins calls on Zoom, Google Meet, Microsoft Teams, Webex and other platforms to record, transcribe and analyze conversations, and it can also process uploaded audio and video files. Transcription supports more than 100 languages, including Turkish.

After each meeting Fireflies produces a summary, action items, outline and topic trackers, and AskFred lets users ask questions about one meeting or across their whole meeting history. Conversation intelligence shows talk time, sentiment and question counts, which sales and customer success teams use for coaching. Notes and tasks can be pushed automatically into Salesforce, HubSpot, Asana, Notion, Slack and many other tools. The free plan offers limited transcription, AI summaries and storage, while paid seats on Pro, Business and Enterprise add unlimited summaries, more storage, video recording, analytics, SSO and compliance options.

Fireflies fits teams that want a searchable archive of meetings at a low per-seat cost. Accuracy depends on audio quality and accents, and some participants dislike a bot joining the call. Otter.ai is a close competitor focused on live transcription, Gong is a far more expensive revenue intelligence platform, and Granola or Krisp take notes without a bot by capturing audio on the user's device.

Recent additions include a mobile app, AI apps that generate specific outputs such as sales notes or interview scorecards, and real-time AI assistance during meetings.

Tactiq is an AI meeting transcription and notes tool made in Sydney, Australia. Instead of sending a bot into your call, it runs as a Chrome or Edge extension that captures live captions from Google Meet, Zoom and Microsoft Teams and turns them into a transcript, summary and action items. The extension is published by Tactiq HQ Pty Ltd.

During the call you see a live transcript and can ask in-meeting AI questions; afterwards you get summaries, follow-up emails and custom AI prompts that can be saved as reusable workflows and shared with a team. Transcripts can be pushed to Slack, Notion, HubSpot and Linear. Tactiq supports 60+ languages, does not record or store audio, and holds ISO 27001 and SOC 2 Type II. The Free plan gives 10 transcripts a month; Pro removes the transcript cap, while Team and Business add unlimited AI credits, auto-sharing, SAML SSO and an MCP server plus Claude connector in beta.

Tactiq suits people who dislike bots joining calls, such as consultants, recruiters and customer-facing teams talking to external guests. Otter and Fireflies capture audio and offer richer search and conversation analytics, tl;dv adds video clips, and Granola writes notes from your device audio. Tactiq is lighter and cheaper but depends on the meeting platform's captions.

Buying tip: on the Free and Pro plans, AI credits run out long before transcripts do. If you rely on summaries every day, Team at $16.67 per user billed annually is the practical starting point.