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D·engage vs Klaviyo

D·engage and Klaviyo are both email marketing tools. D·engage is aimed at enterprise and E-commerce, while Klaviyo is aimed at E-commerce and small businesses. Only Klaviyo has a free plan.

D·engage

Customer data and omnichannel messaging platform with on-prem option

Klaviyo

Email, SMS and customer data platform built for ecommerce brands

PricingPaidFreemium · $20
Starting priceNot published$20/mo
Free planNoYes
Free trial——
Built forEnterprise, E-commerceE-commerce, Small businesses, Agencies, Enterprise
Platformswebweb, ios, android
CountryGB · 2018US · 2012
Rating——

Choose D·engage if

Large retailers, airlines, banks and telcos that need a CDP plus high-volume omnichannel messaging, including on-premise deployments.

  • On-premise option is rare and valuable for banks and regulated firms
  • SMS and WhatsApp built in next to email and push
  • Handles very high volume, with billions of messages per month

Look elsewhere if: Small stores or SaaS startups that want self-serve signup and published pricing (Customer.io, Mailchimp).

Choose Klaviyo if

Ecommerce brands, especially on Shopify, that want data-driven email and SMS automation with clear revenue attribution.

  • Best-in-class ecommerce data integration, especially with Shopify
  • Powerful segmentation and automation templates out of the box
  • Clear revenue attribution makes ROI easy to prove

Look elsewhere if: Bloggers, B2B companies or very price-sensitive senders with large lists (Mailchimp, Brevo, Customer.io).

D·engage vs Klaviyo pricing

D·engage

  • CoreCustomCloud only; CDP, email, SMS/WhatsApp, push, journeys
  • ProCustomCloud only; usage-based Mix & Play pricing
  • EnterpriseCustomCloud or on-premise; unlimited data points and messaging

Klaviyo

  • Free$0250 active profiles, 500 sends/mo, $5 mobile messages, $5 Composer
  • Email$20/moFrom 500 active profiles; price scales with profile count
  • Email + SMS$35/moFrom 500 profiles; includes monthly SMS/MMS credits
  • Composer$20/moAI marketing agent add-on; $10 top-ups for extra usage

D·engage · Key features

  • Composable CDP with a single customer view on a star-schema model
  • Remote source connection that queries live data without duplication
  • Email, SMS, WhatsApp, web push and mobile push from one platform
  • In-app and on-site messages for real-time website personalisation
  • Cross-channel journey orchestration triggered by real-time behaviour
  • Zeki AI for intent prediction, next best action and content drafts

Cons

  • No public prices and no self-serve signup
  • Two-month implementation is long for small teams
  • Integration catalog is narrower than Braze or Klaviyo

Klaviyo · Key features

  • Real-time sync of orders, browsing and catalog data from Shopify and others
  • Prebuilt flows for abandoned cart, browse abandonment and win-back
  • Email, SMS, MMS, WhatsApp and mobile push in one platform
  • Predictive analytics for customer lifetime value and churn risk
  • Signup forms and pop-ups with A/B testing
  • Composer AI agent that builds campaigns and flows from prompts

Cons

  • Gets expensive as active profile counts grow
  • SMS is limited to supported countries and priced per credit
  • Learning curve for advanced segmentation and analytics

D·engage vs Klaviyo: FAQ

Do D·engage and Klaviyo have a free plan?

D·engage has no free plan. Klaviyo has a free plan.

Which is better for small businesses, D·engage or Klaviyo?

Klaviyo lists small businesses as a core audience, while D·engage is aimed more at enterprise and E-commerce.

Not sure yet?