Close vs Twenty
Close and Twenty are both CRM tools. Close is aimed at small businesses, while Twenty is aimed at developers and small businesses. Twenty costs less, from $9/mo versus $19/mo for Close. Only Twenty has a free plan.
| Pricing | Paid · $19 | Open source · $9 |
| Starting price | $19/mo | $9/mo |
| Free plan | No | Yes |
| Free trial | 14 days | 30 days |
| Built for | Small businesses | Developers, Small businesses |
| Platforms | web, macos, windows | web |
| Country | US · 2013 | FR · 2023 |
| Rating | — | — |
Choose Close if
Inside sales teams of 3–50 whose process centers on calls and email.
- Everything an inside sales rep needs in one screen
- Telephony included, no third-party dialer
- Fast, keyboard-friendly UI
Look elsewhere if: Marketing-led companies or teams needing a full customer platform.
Choose Twenty if
Teams wanting an open-source, modern CRM.
- Open source
- Modern UI
- Customizable
Look elsewhere if: Enterprises needing ecosystem.
Close vs Twenty pricing
Close
- Solo$19/user/mo$9 billed annually; 1 user only, 10k leads
- Essentials$49/user/mo$35 billed annually; 3 email accounts, 1,000 AI credits
- Growth$109/user/mo$99 billed annually; 10 email accounts, 90-day recordings
- Scale$149/user/mo$139 billed annually; predictive dialer
Twenty
- Self-hosted$0Open-source core, self-host for free
- Pro$9/user/moBilled yearly; custom objects, AI agents, 50 workflow credits/yr
- Organization$19/user/moBilled yearly; SAML/OIDC SSO, row-level permissions
- Enterprisefrom $50k/yrSingle-tenant, SCIM, dedicated support and SLA
Close · Key features
- Built-in calling, SMS and email with sync
- Power and predictive dialers
- Workflows combining email, call and task steps
- Call coaching, recording and AI summaries
- Multiple pipelines and custom activities
- Reporting on activity and funnel
Cons
- Higher entry price per seat
- No marketing or support modules
- Reporting less flexible than HubSpot
Twenty · Key features
- Custom objects and fields
- Email and calendar sync
- Kanban and table views
- Workflows
- GraphQL and REST APIs
- Self-hosting
Cons
- Younger product
- Fewer integrations
- Reporting basic
Close vs Twenty: FAQ
Which is cheaper, Close or Twenty?
Twenty starts at $9/mo and Close at $19/mo. Both prices are checked on the vendors' own pricing pages.
Do Close and Twenty have a free plan?
Close has no free plan, a 14-day free trial. Twenty has a free plan.