Close vs Nutshell
Close and Nutshell are both CRM tools. Close is aimed at small businesses, while Nutshell is aimed at small businesses and agencies.
Close
CRM with built-in calling and email sequences
Nutshell
Small-business CRM with built-in email marketing and AI notetaker
| Pricing | Paid · $19 | Paid · $19 |
| Starting price | $19/mo | $19/mo |
| Free plan | No | No |
| Free trial | 14 days | 14 days |
| Built for | Small businesses | Small businesses, Agencies |
| Platforms | web, macos, windows | web, ios, android |
| Country | US · 2013 | US |
| Rating | — | — |
Choose Close if
Inside sales teams of 3–50 whose process centers on calls and email.
- Everything an inside sales rep needs in one screen
- Telephony included, no third-party dialer
- Fast, keyboard-friendly UI
Look elsewhere if: Marketing-led companies or teams needing a full customer platform.
Choose Nutshell if
Small B2B sales teams that want an easy CRM with email marketing, chat and forms built in and human support included.
- CRM and email marketing in one bill
- Unlimited contacts and storage on all plans
- Free live support on every tier
Look elsewhere if: Teams needing a large app ecosystem, a free CRM or heavy outbound calling (HubSpot, Pipedrive, Close).
Close vs Nutshell pricing
Close
- Solo$19/user/mo$9 billed annually; 1 user only, 10k leads
- Essentials$49/user/mo$35 billed annually; 3 email accounts, 1,000 AI credits
- Growth$109/user/mo$99 billed annually; 10 email accounts, 90-day recordings
- Scale$149/user/mo$139 billed annually; predictive dialer
Nutshell
- Foundation$19/user/mo$13 billed annually; 100 open leads limit
- Growth$32/user/mo$25 billed annually; quotas, lead assignment rules
- Pro$49/user/mo$42 billed annually; 5 pipelines, sales automation
- Business$67/user/mo$59 billed annually; 10 pipelines, audit log
- Enterprise$89/user/mo$79 billed annually; SSO, SQL access, phone support
Close · Key features
- Built-in calling, SMS and email with sync
- Power and predictive dialers
- Workflows combining email, call and task steps
- Call coaching, recording and AI summaries
- Multiple pipelines and custom activities
- Reporting on activity and funnel
Cons
- Higher entry price per seat
- No marketing or support modules
- Reporting less flexible than HubSpot
Nutshell · Key features
- Drag-and-drop pipelines with custom stages and stage goals
- Two-way Gmail and Outlook email and calendar sync
- AI notetaker for Zoom, Google Meet and Microsoft Teams calls
- Built-in email marketing with segmentation and automation
- Web chat, AI chatbot, forms and landing pages on every plan
- Quotes, invoices and contracts with e-signatures as an add-on
Cons
- Foundation is limited to 100 open leads
- Advanced marketing, SMS and prospecting are paid add-ons
- Smaller integration marketplace than HubSpot or Pipedrive
Close vs Nutshell: FAQ
Do Close and Nutshell have a free plan?
Close has no free plan, a 14-day free trial. Nutshell has no free plan, a 14-day free trial.