CBOT vs Yellow.ai
CBOT and Yellow.ai are both chatbots & AI agents tools aimed at enterprise. Only Yellow.ai has a free plan.
Enterprise voice and digital AI agents for banks, telecoms and retail
Enterprise agentic AI platform for chat, voice and email support
| Pricing | Paid | Freemium |
| Starting price | Not published | Not published |
| Free plan | No | Yes |
| Free trial | — | — |
| Built for | Enterprise | Enterprise |
| Platforms | web | web |
| Country | TR · 2017 | US · 2016 |
| Rating | — | — |
Choose CBOT if
Banks, insurers, telecoms and large retailers in Turkey and the region that need governed voice and chat AI agents with on-premises options.
- Strong Turkish-language voice and chat automation
- Proven in large Turkish banks and regulated sectors
- On-premises option for data residency and KVKK needs
Look elsewhere if: Startups and SMBs that want to build a chatbot themselves on a free or low-cost plan (Botpress, Voiceflow, Landbot).
Choose Yellow.ai if
Large enterprises and contact centers that need multilingual voice and chat AI agents with strict compliance requirements.
- Covers voice, chat and email automation in one platform
- Very broad language support for global contact centers
- Strong compliance credentials for regulated industries
Look elsewhere if: Startups and SMBs adding a simple support bot (Intercom Fin) or product teams wanting a hands-on agent builder (Voiceflow, Botpress).
CBOT vs Yellow.ai pricing
CBOT
- EnterpriseCustomQuote-based; demo required
- DeploymentCustomPublic cloud, private cloud, on-premises or hybrid
Yellow.ai
- Free$01 AI agent, 500 sessions/mo, then $0.99 per resolution
- EnterpriseCustomUnlimited agents and sessions, 35+ channels, SOC 2, ISO, GDPR
CBOT · Key features
- Voice AI agents for collections, ID verification and appointments
- Digital agents on web chat, WhatsApp, Instagram and SMS
- Agent workspace with cross-channel history and real-time answer suggestions
- Prebuilt digital employees for collections, insurance claims and QA
- Guardrails, observability and continuous evaluation of agents
- Cloud, private cloud, on-premises or hybrid deployment
Cons
- No public pricing or self-serve plan
- Built for enterprises, not small businesses
- Implementation needs a project team and integrations
Yellow.ai · Key features
- Nexus platform to build, deploy and self-heal AI agent workforces
- Nexus VOX voice agents that handle calls in 500+ languages
- Nexus EDGE desktop agents with human approval on every action
- 35+ channels including WhatsApp, web chat, SMS, email and voice
- 150+ prebuilt integrations with Salesforce, Zendesk, Genesys, NICE
- Access to 15+ LLMs with LLM analytics and sentiment tracking
Cons
- Enterprise pricing is quote-only and contracts are large
- Free tier is limited to one agent and basic features
- Implementation usually needs vendor or partner services
CBOT vs Yellow.ai: FAQ
Do CBOT and Yellow.ai have a free plan?
CBOT has no free plan. Yellow.ai has a free plan.