Capsule CRM vs Twenty
Capsule CRM and Twenty are both CRM tools. Capsule CRM is aimed at small businesses and freelancers, while Twenty is aimed at developers and small businesses. Twenty costs less, from $9/mo versus $18/mo for Capsule CRM. Both have a free plan.
Simple CRM for small businesses tracking contacts, deals and projects
Open-source CRM, self-host or cloud
| Pricing | Freemium · $18 | Open source · $9 |
| Starting price | $18/mo | $9/mo |
| Free plan | Yes | Yes |
| Free trial | 14 days | 30 days |
| Built for | Small businesses, Freelancers | Developers, Small businesses |
| Platforms | web, ios, android | web |
| Country | GB · 2009 | FR · 2023 |
| Rating | — | — |
Choose Capsule CRM if
Small businesses and service firms that want an easy, affordable CRM with pipelines, projects and accounting integrations.
- Clean, quick interface that small teams adopt easily
- Useful free plan for solo founders and duos
- Strong accounting integrations for UK and global SMBs
Look elsewhere if: High-volume outbound sales teams (Pipedrive) or companies that want a full marketing and service suite (HubSpot, Zoho CRM).
Choose Twenty if
Teams wanting an open-source, modern CRM.
- Open source
- Modern UI
- Customizable
Look elsewhere if: Enterprises needing ecosystem.
Capsule CRM vs Twenty pricing
Capsule CRM
- Free$0Up to 2 users, 250 contacts, 1 sales pipeline
- Starter$22/user/mo$18 billed annually; 30,000 contacts, email templates
- Growth$40/user/mo$36 billed annually; workflows, AI summaries, 60,000 contacts
- Advanced$60/user/mo$54 billed annually; 50 pipelines, 120,000 contacts
- UltimateCustomQuote for 5+ users; account manager, enhanced AI tools
Twenty
- Self-hosted$0Open-source core, self-host for free
- Pro$9/user/moBilled yearly; custom objects, AI agents, 50 workflow credits/yr
- Organization$19/user/moBilled yearly; SAML/OIDC SSO, row-level permissions
- Enterprisefrom $50k/yrSingle-tenant, SCIM, dedicated support and SLA
Capsule CRM · Key features
- Contact and company records with custom fields and tags
- Multiple sales pipelines with custom milestones and forecasts
- Project boards for post-sale delivery and onboarding
- Workflow automation for tasks and follow-ups on Growth
- Two-way email sync and templates for Gmail and Outlook
- AI summaries, contact enrichment and meeting prep
Cons
- Automation and multiple pipelines require the Growth plan
- No built-in calling or advanced sequences for outbound teams
- Marketing emails need the paid Transpond add-on
Twenty · Key features
- Custom objects and fields
- Email and calendar sync
- Kanban and table views
- Workflows
- GraphQL and REST APIs
- Self-hosting
Cons
- Younger product
- Fewer integrations
- Reporting basic
Capsule CRM vs Twenty: FAQ
Which is cheaper, Capsule CRM or Twenty?
Twenty starts at $9/mo and Capsule CRM at $18/mo. Both prices are checked on the vendors' own pricing pages.
Do Capsule CRM and Twenty have a free plan?
Yes, both Capsule CRM and Twenty have a free plan; paid plans add more usage and features.