Bitrix24 vs Copper
Bitrix24 and Copper are both CRM tools. Bitrix24 is aimed at small businesses and enterprise, while Copper is aimed at small businesses and agencies. Copper costs less, from $29/mo versus $69/mo for Bitrix24. Only Bitrix24 has a free plan.
CRM, tasks, chat and intranet suite for SMBs with a free plan
CRM built to run inside Gmail and Google Workspace
| Pricing | Freemium · $69 | Paid · $29 |
| Starting price | $69/mo | $29/mo |
| Free plan | Yes | No |
| Free trial | 15 days | 14 days |
| Built for | Small businesses, Enterprise | Small businesses, Agencies |
| Platforms | web, windows, macos, linux, ios, android | web, ios, android |
| Country | — · 2012 | US |
| Rating | — | — |
Choose Bitrix24 if
SMBs that want CRM, tasks, chat and an intranet under one flat monthly price.
- Flat per-organization pricing instead of per-user fees
- Usable free plan for one or two people
- Replaces separate CRM, task, chat, intranet and site tools
Look elsewhere if: Teams that want a polished, focused CRM or project tool (HubSpot, Zoho CRM, monday.com).
Choose Copper if
Small, relationship-driven teams and agencies that run entirely on Google Workspace and want a CRM that lives inside Gmail.
- Deepest Google Workspace integration of any mainstream CRM
- Very little manual data entry thanks to automatic logging
- Clean, easy interface for non-sales teams
Look elsewhere if: Microsoft 365 shops or budget-sensitive sales teams needing heavy customization (HubSpot, Pipedrive, Zoho CRM).
Bitrix24 vs Copper pricing
Bitrix24
- Free$01-2 users, 5 GB, basic CRM, tasks, chat and video calls
- Basic$69/mo$49/mo billed annually; 5 users, 24 GB, sales pipelines
- Standard$144/mo$99/mo billed annually; 50 users, 100 GB, e-signature
- Professional$289/mo$199/mo billed annually; 100 users, 1 TB, automation, HR
- EnterpriseFrom $579/moFrom $399/mo billed annually; 250 to 10,000 users
Copper
- Basic$29/user/mo$23 billed annually; 2,500 contacts
- Professional$69/user/mo$59 billed annually; 15,000 contacts, workflow automation
- Business$134/user/mo$99 billed annually; unlimited contacts, email series
Bitrix24 · Key features
- CRM with leads, deals, multiple pipelines, invoices and estimates
- Contact center combining email, telephony, WhatsApp and messengers
- Tasks and projects with Kanban, Gantt charts and time tracking
- Team chat, video calls, shared calendars and drive in one workspace
- Website, landing page and online store builder with web forms
- Workflow automation, RPA and approvals on higher plans
Cons
- Interface is crowded and takes time to learn
- Individual modules are shallower than best-of-breed tools
- Free plan is capped at 1-2 users and 5 GB
Copper · Key features
- Chrome extension that shows CRM records inside Gmail and Calendar
- Automatic logging of emails, meetings and contact details
- Drag-and-drop pipelines with AI flags for slipping deals
- Projects and tasks that start automatically when deals close
- Email templates, bulk email and multi-step email series
- Workflow automation and custom reports on higher plans
Cons
- Not built for Outlook or Microsoft 365 users
- More expensive per seat than Pipedrive or Zoho CRM
- Contact caps on Basic and Professional can force upgrades
Bitrix24 vs Copper: FAQ
Which is cheaper, Bitrix24 or Copper?
Copper starts at $29/mo and Bitrix24 at $69/mo. Both prices are checked on the vendors' own pricing pages.
Do Bitrix24 and Copper have a free plan?
Bitrix24 has a free plan. Copper has no free plan, a 14-day free trial.