Bitrix24 vs Close
Bitrix24 and Close are both CRM tools. Bitrix24 is aimed at small businesses and enterprise, while Close is aimed at small businesses. Close costs less, from $19/mo versus $69/mo for Bitrix24. Only Bitrix24 has a free plan.
CRM, tasks, chat and intranet suite for SMBs with a free plan
CRM with built-in calling and email sequences
| Pricing | Freemium · $69 | Paid · $19 |
| Starting price | $69/mo | $19/mo |
| Free plan | Yes | No |
| Free trial | 15 days | 14 days |
| Built for | Small businesses, Enterprise | Small businesses |
| Platforms | web, windows, macos, linux, ios, android | web, macos, windows |
| Country | — · 2012 | US · 2013 |
| Rating | — | — |
Choose Bitrix24 if
SMBs that want CRM, tasks, chat and an intranet under one flat monthly price.
- Flat per-organization pricing instead of per-user fees
- Usable free plan for one or two people
- Replaces separate CRM, task, chat, intranet and site tools
Look elsewhere if: Teams that want a polished, focused CRM or project tool (HubSpot, Zoho CRM, monday.com).
Choose Close if
Inside sales teams of 3–50 whose process centers on calls and email.
- Everything an inside sales rep needs in one screen
- Telephony included, no third-party dialer
- Fast, keyboard-friendly UI
Look elsewhere if: Marketing-led companies or teams needing a full customer platform.
Bitrix24 vs Close pricing
Bitrix24
- Free$01-2 users, 5 GB, basic CRM, tasks, chat and video calls
- Basic$69/mo$49/mo billed annually; 5 users, 24 GB, sales pipelines
- Standard$144/mo$99/mo billed annually; 50 users, 100 GB, e-signature
- Professional$289/mo$199/mo billed annually; 100 users, 1 TB, automation, HR
- EnterpriseFrom $579/moFrom $399/mo billed annually; 250 to 10,000 users
Close
- Solo$19/user/mo$9 billed annually; 1 user only, 10k leads
- Essentials$49/user/mo$35 billed annually; 3 email accounts, 1,000 AI credits
- Growth$109/user/mo$99 billed annually; 10 email accounts, 90-day recordings
- Scale$149/user/mo$139 billed annually; predictive dialer
Bitrix24 · Key features
- CRM with leads, deals, multiple pipelines, invoices and estimates
- Contact center combining email, telephony, WhatsApp and messengers
- Tasks and projects with Kanban, Gantt charts and time tracking
- Team chat, video calls, shared calendars and drive in one workspace
- Website, landing page and online store builder with web forms
- Workflow automation, RPA and approvals on higher plans
Cons
- Interface is crowded and takes time to learn
- Individual modules are shallower than best-of-breed tools
- Free plan is capped at 1-2 users and 5 GB
Close · Key features
- Built-in calling, SMS and email with sync
- Power and predictive dialers
- Workflows combining email, call and task steps
- Call coaching, recording and AI summaries
- Multiple pipelines and custom activities
- Reporting on activity and funnel
Cons
- Higher entry price per seat
- No marketing or support modules
- Reporting less flexible than HubSpot
Bitrix24 vs Close: FAQ
Which is cheaper, Bitrix24 or Close?
Close starts at $19/mo and Bitrix24 at $69/mo. Both prices are checked on the vendors' own pricing pages.
Do Bitrix24 and Close have a free plan?
Bitrix24 has a free plan. Close has no free plan, a 14-day free trial.