Happy Valley

Avoma vs Outreach

Avoma and Outreach are both sales engagement & outbound tools. Avoma is aimed at small businesses and enterprise, while Outreach is aimed at enterprise.

Avoma

AI meeting notes, scheduling and conversation intelligence for sales

Outreach

Enterprise sales execution platform

PricingPaid · $29Paid
Starting price$29/moNot published
Free planNoNo
Free trial14 days—
Built forSmall businesses, EnterpriseEnterprise
Platformswebweb
CountryUSUS · 2014
Rating——

Choose Avoma if

SMB and mid-market sales and customer success teams that want AI notes, CRM updates and call coaching without Gong's price.

  • Combines notetaker, scheduler and coaching tools in one product
  • Free viewer seats for managers and collaborators
  • Much cheaper than Gong for small and mid-sized teams

Look elsewhere if: Individuals who only need cheap transcripts (Fireflies, Otter) or large enterprises standardizing on a revenue platform (Gong).

Choose Outreach if

Mid-market and enterprise sales organizations.

  • Comprehensive enterprise feature set
  • Strong Salesforce integration
  • Forecasting and deal tools

Look elsewhere if: Startups and SMBs (Apollo, lemlist).

Avoma vs Outreach pricing

Avoma

  • Startup$29/seat/mo$19/mo billed annually; up to 25 recorder seats
  • Organization$39/seat/mo$29/mo billed annually; up to 100 seats, API, CSM
  • Enterprise$39/seat/moAnnual only; min 10 seats, SSO, HIPAA, retention rules
  • Conversation Intelligence$35/seat/moAdd-on; $29/mo billed annually
  • Revenue Intelligence$35/seat/moAdd-on; $29/mo billed annually; deal risk, forecasting

Outreach

  • Amplify EssentialsCustom10,000 AI credits, conversation intelligence
  • Amplify CoreCustom25,000 AI credits, sequences, pipeline
  • Amplify PlusCustom50,000 AI credits, advanced agents
  • Amplify ProCustom100,000 AI credits, forecasting

Avoma · Key features

  • Automatic recording and transcription in 70+ languages
  • AI meeting notes with custom templates and smart chapters
  • AI-drafted follow-up emails and automatic CRM field updates
  • Ask Avoma copilot for questions about one or all meetings
  • 1:1, group and round-robin scheduling pages with lead routing
  • Call scoring, talk-pattern analytics and custom topic trackers

Cons

  • No free plan for recording after the trial
  • Conversation and revenue intelligence cost extra per seat
  • Many features can overwhelm teams that only want notes

Outreach · Key features

  • Multichannel sequences and tasks
  • Dialer and call recording
  • Conversation intelligence (Kaia)
  • Deal management and forecasting
  • AI research and drafting agents
  • Deep CRM sync

Cons

  • Expensive and contract-based
  • Complex administration
  • Overkill for small teams

Avoma vs Outreach: FAQ

Do Avoma and Outreach have a free plan?

Avoma has no free plan, a 14-day free trial. Outreach has no free plan.

Which is better for small businesses, Avoma or Outreach?

Avoma lists small businesses as a core audience, while Outreach is aimed more at enterprise.

Not sure yet?