What is Khoros Communities?

Khoros Communities is a Community platforms tool: Enterprise customer community software.

How much does Khoros Communities cost?

Khoros Communities uses a paid model with no public price list and no free trial; contact Khoros Communities for a custom quote.

What are the best alternatives to Khoros Communities?

Community-listed alternatives to Khoros Communities include Common Room, Higher Logic Vanilla, Bettermode, Hivebrite.

What does Khoros Communities integrate with?

Khoros Communities integrates with Salesforce, Zendesk, Adobe, SSO and more.

Which platforms does Khoros Communities support?

Khoros Communities is available on web.

Khoros Communities

Enterprise customer community software

PaidCommunity platforms

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Khoros Communities is a community platforms tool for Enterprise, offered as paid. Based in United States, founded in 2001. Popular alternatives include Common Room, Higher Logic Vanilla, Bettermode.

About Khoros Communities

Khoros Communities is enterprise online community software from Khoros, the company formed in 2019 by the merger of Lithium Technologies and Spredfast. The community product descends from Lithium, which ran some of the largest brand communities and support forums on the web, and it sits within a broader Khoros suite that also covers social media management and customer care. Khoros itself was acquired by IgniteTech in 2025.

The platform powers branded support forums, product user groups, idea exchanges and knowledge bases with deep moderation tools, role-based permissions, gamification through ranks, badges and kudos, and superuser programs that recognize the most helpful members. Content is designed to rank in search and deflect support tickets, and analytics measure engagement, solution rates and deflection. Integrations connect communities with CRMs, help desks and single sign-on. Pricing is not published and is negotiated as an enterprise contract that typically includes implementation services.

Khoros Communities fits large enterprises, especially in technology, telecom, consumer electronics and financial services, that need proven scale, security and moderation for communities with millions of visitors. It is expensive, implementation takes months, and parts of the interface and admin experience feel dated next to newer tools. Startups and mid-size companies get more for less with Discourse, Bettermode (formerly Tribe) or Circle, while inSided (now part of Gainsight) and Higher Logic are common alternatives for customer and association communities.

Key features of Khoros Communities

Enterprise forums
Gamification
Moderation tools
Knowledge base
Analytics
Integrations

Pros and cons

Pros

Proven at enterprise scale
Robust moderation
Analytics
Security

Cons

Expensive
Dated in places
Implementation
Overkill for small

Khoros Communities pricing

Khoros Communities uses a paid model.

Plan	Price	Includes
Khoros platform	Custom	Quote-based; contact sales

Source: khoros.com · checked on Oct 20, 2026

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How Khoros Communities compares in Community platforms

Rank by votes: #1 / 17
Starting price: —
Free alternatives: 4

Khoros Communities ranks #1 of 17 community platforms tools by community votes and is not directly comparable on price.

Common use cases

1Brand support community
2Customer forums
3Product user groups
4Superuser programs

Best for

Large enterprises.

Not ideal for

Startups (Discourse, Bettermode).

Integrations

Salesforce
Zendesk
Adobe
SSO

Our take

Khoros is enterprise community software.

FAQ

What is Khoros Communities?: Khoros Communities is a Community platforms tool: Enterprise customer community software.
How much does Khoros Communities cost?: Khoros Communities uses a paid model with no public price list and no free trial; contact Khoros Communities for a custom quote.
What are the best alternatives to Khoros Communities?: Community-listed alternatives to Khoros Communities include Common Room, Higher Logic Vanilla, Bettermode, Hivebrite.
What does Khoros Communities integrate with?: Khoros Communities integrates with Salesforce, Zendesk, Adobe, SSO and more.
Which platforms does Khoros Communities support?: Khoros Communities is available on web.
Who is Khoros Communities for?: Large enterprises.

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