Khoros Communities is a community platforms tool for Enterprise, offered as paid. Founded in United States in 2001. Popular alternatives include Common Room, Higher Logic Vanilla.
About Khoros Communities
Khoros Communities is enterprise online community software from Khoros, the company formed in 2019 by the merger of Lithium Technologies and Spredfast. The community product descends from Lithium, which ran some of the largest brand communities and support forums on the web, and it sits within a broader Khoros suite that also covers social media management and customer care. Khoros itself was acquired by IgniteTech in 2025.
The platform powers branded support forums, product user groups, idea exchanges and knowledge bases with deep moderation tools, role-based permissions, gamification through ranks, badges and kudos, and superuser programs that recognize the most helpful members. Content is designed to rank in search and deflect support tickets, and analytics measure engagement, solution rates and deflection. Integrations connect communities with CRMs, help desks and single sign-on. Pricing is not published and is negotiated as an enterprise contract that typically includes implementation services.
Khoros Communities fits large enterprises, especially in technology, telecom, consumer electronics and financial services, that need proven scale, security and moderation for communities with millions of visitors. It is expensive, implementation takes months, and parts of the interface and admin experience feel dated next to newer tools. Startups and mid-size companies get more for less with Discourse, Bettermode (formerly Tribe) or Circle, while inSided (now part of Gainsight) and Higher Logic are common alternatives for customer and association communities.
Key features of Khoros Communities
- Enterprise forums
- Gamification
- Moderation tools
- Knowledge base
- Analytics
- Integrations
Pros and cons
Pros
- Proven at enterprise scale
- Robust moderation
- Analytics
- Security
Cons
- Expensive
- Dated in places
- Implementation
- Overkill for small
Khoros Communities pricing
Khoros Communities uses a paid model.
| Plan | Price | Includes |
|---|---|---|
| Khoros platform | Custom | Quote-based; contact sales |
Source: khoros.com · checked on Oct 20, 2026
How Khoros Communities compares in Community platforms
- Rank by votes
- #1 / 17
- Starting price
- —
- Free alternatives
- 4
0 votes from members
Category median is $100/mo
Free or open-source tools in Community platforms
Khoros Communities ranks #1 of 17 community platforms tools by community votes and is not directly comparable on price.
Common use cases
- 1Brand support community
- 2Customer forums
- 3Product user groups
- 4Superuser programs
Best for
Large enterprises.
Not ideal for
Startups (Discourse, Bettermode).
Integrations
- Salesforce
- Zendesk
- Adobe
- SSO
Our take
Khoros is enterprise community software.
FAQ
- What is Khoros Communities?
- Khoros Communities is a Community platforms tool: Enterprise customer community software.
- How much does Khoros Communities cost?
- Khoros Communities uses a Paid model; see the vendor's pricing page for current plans.
- What are the best alternatives to Khoros Communities?
- Community-listed alternatives to Khoros Communities include Common Room, Higher Logic Vanilla.
- What does Khoros Communities integrate with?
- Khoros Communities integrates with Salesforce, Zendesk, Adobe, SSO and more.
- Which platforms does Khoros Communities support?
- Khoros Communities is available on web.
- Who is Khoros Communities for?
- Large enterprises.
Alternatives to Khoros Communities
Common Room
▲ 0Buyer signal platform for web, product and community intent
Paid · $2500Small businessesEnterpriseCustomer community and support forum software for B2B and B2C brands
PaidEnterpriseSmall businesses
More Community platforms tools
Kommunity
▲ 0Community and event platform for RSVPs, tickets and paid memberships
FreemiumCreatorsSmall businessesTürkiye genelindeki firmaları keşfedin, kategoriye ve şehre göre filtreleyin; yo
FreeSmall businessesDisco
▲ 0AI-powered academy platform combining courses, cohorts and community
Paid · $499EnterpriseSmall businesses
Reviews
No reviews yet. Be the first to share real experience.
Sign in to write a review.