Userpilot vs Whatfix
Userpilot and Whatfix are both product adoption & onboarding tools. Userpilot is aimed at small businesses and enterprise, while Whatfix is aimed at enterprise.
Userpilot
Onboarding, analytics and surveys for product teams
Whatfix
Digital adoption platform for enterprise software
| Pricing | Paid · $299 | Paid |
| Starting price | $299/mo | Not published |
| Free plan | No | No |
| Free trial | 14 days | — |
| Built for | Small businesses, Enterprise | Enterprise |
| Platforms | web | web |
| Country | US · 2018 | IN · 2014 |
| Rating | — | — |
Choose Userpilot if
SaaS product teams.
- Analytics + engagement
- No-code
- Good segmentation
Look elsewhere if: Early startups on budget.
Choose Whatfix if
Enterprises rolling out software.
- Enterprise app coverage
- Reduces training costs
- Analytics
Look elsewhere if: SaaS onboarding (Appcues).
Userpilot vs Whatfix pricing
Userpilot
- Starter$299/moUp to 2,000 MAUs
- Growthfrom $849/moIncludes 2k MAU, scales to 100k
- EnterpriseCustomIncludes 10k MAU, custom range
Whatfix
- StandardCustomSingle app; employee or customer-facing
- PremiumCustomSingle app; advanced features
- EnterpriseCustomMulti-app plans
Userpilot · Key features
- Flows and checklists
- Resource center
- Product analytics
- Surveys
- Segmentation
- Session replay
Cons
- Expensive
- Web-first
- Annual billing
Whatfix · Key features
- In-app guidance on any app
- Task lists
- Self-help widget
- Analytics
- Desktop support
- Content authoring
Cons
- Expensive
- Enterprise focus
- Implementation
Userpilot vs Whatfix: FAQ
Do Userpilot and Whatfix have a free plan?
Userpilot has no free plan, a 14-day free trial. Whatfix has no free plan.
Which is better for small businesses, Userpilot or Whatfix?
Userpilot lists small businesses as a core audience, while Whatfix is aimed more at enterprise.