UserGuiding vs UserVoice
UserGuiding and UserVoice are both customer feedback & roadmaps tools. UserGuiding is aimed at small businesses and enterprise, while UserVoice is aimed at enterprise and small businesses.
No-code product onboarding and in-app guides
Enterprise product feedback portal with AI analysis and CRM data
| Pricing | Paid · $249 | Paid |
| Starting price | $249/mo | Not published |
| Free plan | No | No |
| Free trial | 14 days | 30 days |
| Built for | Small businesses, Enterprise | Enterprise, Small businesses |
| Platforms | web | web |
| Country | TR · 2017 | US · 2008 |
| Rating | — | — |
Choose UserGuiding if
SMB and mid-market SaaS teams that want onboarding flows without engineering time.
- Cheaper than Appcues and Pendo
- Fast to build without engineers
- Good template library
Look elsewhere if: Mobile apps or enterprises needing deep product analytics.
Choose UserVoice if
B2B SaaS product teams that must tie feature requests from sales and support to account revenue.
- Not priced per seat, so whole teams can capture feedback
- Strong revenue-weighted prioritization
- Mature Salesforce, Zendesk and Jira integrations
Look elsewhere if: Startups wanting cheap self-serve voting boards or teams needing deep roadmapping (Canny, Productboard).
UserGuiding vs UserVoice pricing
UserGuiding
- Starter$249/moBilled yearly ($2,988/yr); 2,000 MAU, 15 guides
- Growth$499/moBilled yearly ($5,988/yr); 2,000 MAU, session replay
- EnterpriseCustomCustom MAU, SSO, SLA; billed yearly
UserVoice
- CustomCustomPriced by feedback volume, tools and integrations, not seats
UserGuiding · Key features
- Interactive guides and product tours via Chrome extension
- Onboarding checklists and hotspots
- Announcements, banners and modals
- NPS and in-app surveys
- Resource center widget
- Segmentation and analytics on guide performance
Cons
- Web only, no mobile SDK
- Analytics lighter than Pendo or Userpilot
- MAU-based pricing grows with usage
UserVoice · Key features
- Branded feedback portals with voting, comments and status updates
- Chrome extension to log requests from email and helpdesk tools
- Salesforce and HubSpot enrichment to weight ideas by revenue
- AI theme detection plus sentiment and urgency scoring
- AI Agent that answers natural-language questions about feedback
- Internal roadmaps and bulk status notifications to requesters
Cons
- No public pricing
- Expensive for startups and small teams
- Roadmapping is lighter than Productboard
UserGuiding vs UserVoice: FAQ
Do UserGuiding and UserVoice have a free plan?
UserGuiding has no free plan, a 14-day free trial. UserVoice has no free plan, a 30-day free trial.