Scribe vs Whatfix
Scribe and Whatfix are both product adoption & onboarding tools. Scribe is aimed at small businesses and enterprise, while Whatfix is aimed at enterprise. Only Scribe has a free plan.
Auto-generated step-by-step guides and SOPs from screen activity
Digital adoption platform for enterprise software
| Pricing | Freemium · $17 | Paid |
| Starting price | $17/mo | Not published |
| Free plan | Yes | No |
| Free trial | — | — |
| Built for | Small businesses, Enterprise, Freelancers | Enterprise |
| Platforms | web, windows, macos | web |
| Country | US · 2019 | IN · 2014 |
| Rating | — | — |
Choose Scribe if
Operations, IT and enablement teams that need accurate screenshot-based SOPs and training guides without writing them by hand.
- Turns a ten-minute documentation task into a quick recording
- Guides are consistent and easy to update after UI changes
- Embeds cleanly in Confluence, Notion, SharePoint and help centers
Look elsewhere if: Teams that want narrated video explainers or in-app guided tours inside their product (Loom, Whatfix).
Choose Whatfix if
Enterprises rolling out software.
- Enterprise app coverage
- Reduces training costs
- Analytics
Look elsewhere if: SaaS onboarding (Appcues).
Scribe vs Whatfix pricing
Scribe
- Basic$0Browser extension for web apps; share by link or embed
- Pro Personal$35/seat/mo$25 billed annually; desktop app, branding, redaction
- Pro Team$17/seat/mo$13 billed annually; 5-seat minimum, comments
- EnterpriseCustomSSO, auto PII/PHI redaction, roles, translations
Whatfix
- StandardCustomSingle app; employee or customer-facing
- PremiumCustomSingle app; advanced features
- EnterpriseCustomMulti-app plans
Scribe · Key features
- Records clicks and keystrokes and writes each step automatically
- Annotated screenshots with manual editing and blur redaction
- Browser extension for Chrome and Edge plus Windows and Mac desktop app
- Combine multiple recordings into longer SOP documents
- Export to PDF, HTML and Markdown or embed in wikis
- Company branding on shared guides on Pro plans
Cons
- Desktop app recording requires a paid plan
- Pro Team needs at least five seats
- Whole team must be on the same plan
Whatfix · Key features
- In-app guidance on any app
- Task lists
- Self-help widget
- Analytics
- Desktop support
- Content authoring
Cons
- Expensive
- Enterprise focus
- Implementation
Scribe vs Whatfix: FAQ
Do Scribe and Whatfix have a free plan?
Scribe has a free plan. Whatfix has no free plan.
Which is better for small businesses, Scribe or Whatfix?
Scribe lists small businesses as a core audience, while Whatfix is aimed more at enterprise.