Happy Valley

Scribe vs Userpilot

Scribe and Userpilot are both product adoption & onboarding tools aimed at small businesses and enterprise. Scribe costs less, from $17/mo versus $299/mo for Userpilot. Only Scribe has a free plan.

Scribe

Auto-generated step-by-step guides and SOPs from screen activity

Userpilot

Onboarding, analytics and surveys for product teams

PricingFreemium · $17Paid · $299
Starting price$17/mo$299/mo
Free planYesNo
Free trial—14 days
Built forSmall businesses, Enterprise, FreelancersSmall businesses, Enterprise
Platformsweb, windows, macosweb
CountryUS · 2019US · 2018
Rating——

Choose Scribe if

Operations, IT and enablement teams that need accurate screenshot-based SOPs and training guides without writing them by hand.

  • Turns a ten-minute documentation task into a quick recording
  • Guides are consistent and easy to update after UI changes
  • Embeds cleanly in Confluence, Notion, SharePoint and help centers

Look elsewhere if: Teams that want narrated video explainers or in-app guided tours inside their product (Loom, Whatfix).

Choose Userpilot if

SaaS product teams.

  • Analytics + engagement
  • No-code
  • Good segmentation

Look elsewhere if: Early startups on budget.

Scribe vs Userpilot pricing

Scribe

  • Basic$0Browser extension for web apps; share by link or embed
  • Pro Personal$35/seat/mo$25 billed annually; desktop app, branding, redaction
  • Pro Team$17/seat/mo$13 billed annually; 5-seat minimum, comments
  • EnterpriseCustomSSO, auto PII/PHI redaction, roles, translations

Userpilot

  • Starter$299/moUp to 2,000 MAUs
  • Growthfrom $849/moIncludes 2k MAU, scales to 100k
  • EnterpriseCustomIncludes 10k MAU, custom range

Scribe · Key features

  • Records clicks and keystrokes and writes each step automatically
  • Annotated screenshots with manual editing and blur redaction
  • Browser extension for Chrome and Edge plus Windows and Mac desktop app
  • Combine multiple recordings into longer SOP documents
  • Export to PDF, HTML and Markdown or embed in wikis
  • Company branding on shared guides on Pro plans

Cons

  • Desktop app recording requires a paid plan
  • Pro Team needs at least five seats
  • Whole team must be on the same plan

Userpilot · Key features

  • Flows and checklists
  • Resource center
  • Product analytics
  • Surveys
  • Segmentation
  • Session replay

Cons

  • Expensive
  • Web-first
  • Annual billing

Scribe vs Userpilot: FAQ

Which is cheaper, Scribe or Userpilot?

Scribe starts at $17/mo and Userpilot at $299/mo. Both prices are checked on the vendors' own pricing pages.

Do Scribe and Userpilot have a free plan?

Scribe has a free plan. Userpilot has no free plan, a 14-day free trial.

Not sure yet?

Scribe vs Userpilot (2026): Pricing and Features