Scribe vs Stonly
Scribe and Stonly are both product adoption & onboarding tools aimed at small businesses and enterprise. Both have a free plan.
Auto-generated step-by-step guides and SOPs from screen activity
Interactive guides and AI knowledge base for customer support teams
| Pricing | Freemium · $17 | Freemium |
| Starting price | $17/mo | Not published |
| Free plan | Yes | Yes |
| Free trial | — | 14 days |
| Built for | Small businesses, Enterprise, Freelancers | Small businesses, Enterprise |
| Platforms | web, windows, macos | web |
| Country | US · 2019 | FR · 2018 |
| Rating | — | — |
Choose Scribe if
Operations, IT and enablement teams that need accurate screenshot-based SOPs and training guides without writing them by hand.
- Turns a ten-minute documentation task into a quick recording
- Guides are consistent and easy to update after UI changes
- Embeds cleanly in Confluence, Notion, SharePoint and help centers
Look elsewhere if: Teams that want narrated video explainers or in-app guided tours inside their product (Loom, Whatfix).
Choose Stonly if
Customer support teams that handle complex, multi-step issues and want guided self-service plus consistent agent troubleshooting.
- Decision trees handle complex troubleshooting better than flat articles
- Same content serves customers, agents and AI answers
- Help desk integrations bring guides into the agent workspace
Look elsewhere if: Product teams primarily optimizing in-app onboarding and feature adoption metrics (Userpilot, Appcues, Pendo).
Scribe vs Stonly pricing
Scribe
- Basic$0Browser extension for web apps; share by link or embed
- Pro Personal$35/seat/mo$25 billed annually; desktop app, branding, redaction
- Pro Team$17/seat/mo$13 billed annually; 5-seat minimum, comments
- EnterpriseCustomSSO, auto PII/PHI redaction, roles, translations
Stonly
- Basic$0400 guide views/mo, 5 published guides, 1 team member
- Small BusinessQuoteUnder 100 staff; 4,000 guide views, 5 seats, 1 knowledge base
- EnterpriseCustomAI Agents, SSO, surveys, auto-translation, white label
Scribe · Key features
- Records clicks and keystrokes and writes each step automatically
- Annotated screenshots with manual editing and blur redaction
- Browser extension for Chrome and Edge plus Windows and Mac desktop app
- Combine multiple recordings into longer SOP documents
- Export to PDF, HTML and Markdown or embed in wikis
- Company branding on shared guides on Pro plans
Cons
- Desktop app recording requires a paid plan
- Pro Team needs at least five seats
- Whole team must be on the same plan
Stonly · Key features
- Interactive step-by-step guides and branching decision trees
- Embeddable widget for in-app guides and product tours
- Knowledge base with versioning, review flows and scheduled publishing
- AI Answers and a conversational bot built on your guide content
- AI Agent Assist that summarizes tickets and drafts replies
- Knowledge Agents and Business Process Agents for automated support flows
Cons
- Paid prices are not published and require a sales call
- Guide-view limits can force plan upgrades as traffic grows
- Help desk integrations, AI Agents and SSO are Enterprise-only
Scribe vs Stonly: FAQ
Do Scribe and Stonly have a free plan?
Yes, both Scribe and Stonly have a free plan; paid plans add more usage and features.