ScanQueue vs Tidio
ScanQueue and Tidio are both customer support tools. ScanQueue is aimed at small businesses and enterprise, while Tidio is aimed at small businesses and E-commerce. Both have a free plan.
ScanQueue
QR virtual queues with SMS, WhatsApp and push alerts
Tidio
Live chat and AI agent for small e-commerce
| Pricing | Freemium | Freemium · $29 |
| Starting price | Not published | $29/mo |
| Free plan | Yes | Yes |
| Free trial | — | 7 days |
| Built for | Small businesses, Enterprise | Small businesses, E-commerce |
| Platforms | web | web, ios, android |
| Country | AU · 2025 | PL · 2013 |
| Rating | — | — |
Choose ScanQueue if
Choose Tidio if
Small e-commerce businesses.
- Affordable for small stores
- Easy setup
- AI and bots included
Look elsewhere if: Enterprise support teams.
ScanQueue vs Tidio pricing
ScanQueue
Tidio
- Free$050 conversations/mo
- Starter$29/mo$24.17/mo billed annually; 100 conversations
- Growthfrom $59/mo$49.17/mo annually; from 250 conversations
- Plusfrom $300/moPlus monthly usage; custom limits
- PremiumCustomManaged Lyro AI, guaranteed 50% resolution
ScanQueue · Key features
Tidio · Key features
- Live chat widget
- Help desk ticketing
- Visual chatbot builder
- Lyro AI agent
- Multichannel inbox (Messenger, Instagram, WhatsApp)
- E-commerce integrations
Cons
- Conversation-based pricing
- Lyro billed separately
- Reporting basic
ScanQueue vs Tidio: FAQ
Do ScanQueue and Tidio have a free plan?
Yes, both ScanQueue and Tidio have a free plan; paid plans add more usage and features.