reception vs Tori
reception and Tori are both customer support tools. reception is aimed at developers and freelancers, while Tori is aimed at small businesses and developers. reception costs less, from $25/mo versus $35/mo for Tori. Only Tori has a free plan.
Native in-app support chat for iOS apps, with offers and reviews
AI support agent from TalkJS that cites sources and hands off cleanly
| Pricing | Paid · $25 | Freemium · $35 |
| Starting price | $25/mo | $35/mo |
| Free plan | No | Yes |
| Free trial | — | — |
| Built for | Developers, Freelancers, Small businesses | Small businesses, Developers, Enterprise |
| Platforms | ios, web | web |
| Country | — | NL |
| Rating | — | — |
Choose reception if
Indie iOS developers and small studios with subscription apps who want support chat linked to revenue and reviews.
- Flat monthly price instead of per-seat or per-resolution fees
- Looks native inside the app rather than a web widget
- Ties support conversations to subscription status and revenue
Look elsewhere if: Teams that need Android, web chat, email and a help center in one tool (Intercom, Crisp, Chatwoot).
Choose Tori if
SaaS teams that want an embeddable, customizable AI support agent grounded in their own documentation.
- Backed by an established chat infrastructure company
- Deep UI and behaviour customization through the SDK
- Free plan has no time limit
Look elsewhere if: Teams that need an agent tied into an existing helpdesk like Zendesk or Intercom (Fin by Intercom, Zendesk).
reception vs Tori pricing
reception
- Standard$25/moFlat price, all features; early-adopter rate, next price $50
- EnterpriseCustomFor apps above $30k MRR or 10k+ active users
Tori
- Trial$0No time limit, 50 AI responses/mo, 1 seat, 1 agent
- Basic$35/mo300 AI responses/mo, 2 seats, 1 agent
- Standard$140/mo1,400 AI responses/mo, 3 seats, 3 agents
- Growth$550/mo6,000 AI responses/mo, 7 seats, 5 agents
- EnterpriseCustomContact sales
reception · Key features
- Native chat UI for Swift, React Native and Expo apps on iOS 17+
- AI answers drawn from your docs with handoff to a human
- In-chat discounts, plan offers and paywalls to recover revenue
- One-tap App Store review requests with your own wording
- RevenueCat, Superwall and Adapty context next to each conversation
- Shared inbox for multiple apps plus replies from Telegram
Cons
- iOS only; no Android SDK listed
- Requires iOS 17 or later and Expo development builds
- Messages are not auto-translated between you and users
Tori · Key features
- Learns from docs, help centers, websites or any URL and stays in sync
- Answers grounded in your content with source citations
- Flags uncertainty and escalates when confidence is low
- Human handoff with conversation history and sources in one thread
- Ready-made chat UI, full SDK and API built on TalkJS
- Setup with one script tag or an API key
Cons
- No named helpdesk or CRM integrations such as Zendesk
- Response caps per plan, with overage terms not stated
- No separate pricing page; plans are listed on the homepage
reception vs Tori: FAQ
Which is cheaper, reception or Tori?
reception starts at $25/mo and Tori at $35/mo. Both prices are checked on the vendors' own pricing pages.
Do reception and Tori have a free plan?
reception has no free plan. Tori has a free plan.