QuestionPro vs Yotpo
QuestionPro and Yotpo are both customer feedback & roadmaps tools. QuestionPro is aimed at enterprise and small businesses, while Yotpo is aimed at E-commerce and small businesses. Yotpo costs less, from $89/mo versus $99/mo for QuestionPro. Both have a free plan.
Survey and market research platform with panels and advanced analysis
Product reviews, UGC and loyalty programs for e-commerce brands
| Pricing | Freemium · $99 | Freemium · $89 |
| Starting price | $99/mo | $89/mo |
| Free plan | Yes | Yes |
| Free trial | 10 days | — |
| Built for | Enterprise, Small businesses | E-commerce, Small businesses, Enterprise |
| Platforms | web, ios, android | web |
| Country | US · 2005 | US · 2011 |
| Rating | — | — |
Choose QuestionPro if
Market researchers, universities and mid-size companies that need advanced survey methods and a respondent panel without Qualtrics pricing.
- Advanced research methods cheaper than Qualtrics
- Usable free plan for small surveys
- Very broad language support for multinational studies
Look elsewhere if: Teams running occasional simple surveys who want monthly billing or a lighter tool (SurveyMonkey, Typeform).
Choose Yotpo if
Growing Shopify and mid-market e-commerce brands that want reviews, UGC and loyalty managed in one platform.
- Reviews and loyalty from one vendor with shared customer data
- Mature, customizable on-site widgets
- Strong Shopify and Shopify Plus support
Look elsewhere if: Small stores that only need low-cost reviews or a simple referral program (ReferralCandy, GrowSurf, Klaviyo Reviews).
QuestionPro vs Yotpo pricing
QuestionPro
- Essentials$01 user, 200 responses per survey, 30 question types
- Advanced$99/user/moBilled annually; 25K responses/yr, 10-day free trial
- Team Edition$83/user/moBilled annually; 5+ users, 100K responses/yr
- Research SuiteCustom10+ users, conjoint, MaxDiff, communities; contact sales
- CX / WorkforceCustomCustomer and employee experience platforms; quote-based
Yotpo
- Reviews Free$0Limited plan for up to 50 orders per month
- Reviews Starter$89/moUp to 500 orders/mo; branded reviews and on-site display
- Reviews Pro$169/moAdds Google seller ratings and AI display and writing tools
- Loyalty & ReferralsFrom $199/moFree plan available; paid tiers start at $199/mo
- Premium / EnterpriseCustomAI summaries, syndication, dedicated CSM, custom API
QuestionPro · Key features
- Survey builder with branching, skip logic and piping
- 350+ templates and translation into 100+ languages
- Offline mobile app for field and in-person data collection
- Conjoint analysis, MaxDiff and A/B testing in Research Suite
- Access to a research panel of more than 22 million respondents
- NPS, sentiment analysis and closed-loop follow-up for CX programs
Cons
- Advanced and Team prices are quoted for annual billing
- Interface is dense with a learning curve
- Response caps on Advanced and Team plans
Yotpo · Key features
- Automated review request emails with photo and video upload
- On-site star ratings, review widgets and Q&A
- Google seller ratings and review syndication to retailers
- AI review summaries and AI-assisted review writing for shoppers
- Points, VIP tiers, rewards and refer-a-friend programs
- Discover tracking of how AI assistants recommend your products
Cons
- Paid tiers are pricey compared with review-only apps
- Order caps push growing stores into higher plans quickly
- Premium and Enterprise need sales calls and custom quotes
QuestionPro vs Yotpo: FAQ
Which is cheaper, QuestionPro or Yotpo?
Yotpo starts at $89/mo and QuestionPro at $99/mo. Both prices are checked on the vendors' own pricing pages.
Do QuestionPro and Yotpo have a free plan?
Yes, both QuestionPro and Yotpo have a free plan; paid plans add more usage and features.