QuestionPro vs UserVoice
QuestionPro and UserVoice are both customer feedback & roadmaps tools aimed at enterprise and small businesses. Only QuestionPro has a free plan.
Survey and market research platform with panels and advanced analysis
Enterprise product feedback portal with AI analysis and CRM data
| Pricing | Freemium · $99 | Paid |
| Starting price | $99/mo | Not published |
| Free plan | Yes | No |
| Free trial | 10 days | 30 days |
| Built for | Enterprise, Small businesses | Enterprise, Small businesses |
| Platforms | web, ios, android | web |
| Country | US · 2005 | US · 2008 |
| Rating | — | — |
Choose QuestionPro if
Market researchers, universities and mid-size companies that need advanced survey methods and a respondent panel without Qualtrics pricing.
- Advanced research methods cheaper than Qualtrics
- Usable free plan for small surveys
- Very broad language support for multinational studies
Look elsewhere if: Teams running occasional simple surveys who want monthly billing or a lighter tool (SurveyMonkey, Typeform).
Choose UserVoice if
B2B SaaS product teams that must tie feature requests from sales and support to account revenue.
- Not priced per seat, so whole teams can capture feedback
- Strong revenue-weighted prioritization
- Mature Salesforce, Zendesk and Jira integrations
Look elsewhere if: Startups wanting cheap self-serve voting boards or teams needing deep roadmapping (Canny, Productboard).
QuestionPro vs UserVoice pricing
QuestionPro
- Essentials$01 user, 200 responses per survey, 30 question types
- Advanced$99/user/moBilled annually; 25K responses/yr, 10-day free trial
- Team Edition$83/user/moBilled annually; 5+ users, 100K responses/yr
- Research SuiteCustom10+ users, conjoint, MaxDiff, communities; contact sales
- CX / WorkforceCustomCustomer and employee experience platforms; quote-based
UserVoice
- CustomCustomPriced by feedback volume, tools and integrations, not seats
QuestionPro · Key features
- Survey builder with branching, skip logic and piping
- 350+ templates and translation into 100+ languages
- Offline mobile app for field and in-person data collection
- Conjoint analysis, MaxDiff and A/B testing in Research Suite
- Access to a research panel of more than 22 million respondents
- NPS, sentiment analysis and closed-loop follow-up for CX programs
Cons
- Advanced and Team prices are quoted for annual billing
- Interface is dense with a learning curve
- Response caps on Advanced and Team plans
UserVoice · Key features
- Branded feedback portals with voting, comments and status updates
- Chrome extension to log requests from email and helpdesk tools
- Salesforce and HubSpot enrichment to weight ideas by revenue
- AI theme detection plus sentiment and urgency scoring
- AI Agent that answers natural-language questions about feedback
- Internal roadmaps and bulk status notifications to requesters
Cons
- No public pricing
- Expensive for startups and small teams
- Roadmapping is lighter than Productboard
QuestionPro vs UserVoice: FAQ
Do QuestionPro and UserVoice have a free plan?
QuestionPro has a free plan. UserVoice has no free plan, a 30-day free trial.