QuestionPro vs SurveySparrow
QuestionPro and SurveySparrow are both customer feedback & roadmaps tools. QuestionPro is aimed at enterprise and small businesses, while SurveySparrow is aimed at small businesses and enterprise. SurveySparrow costs less, from $19/mo versus $99/mo for QuestionPro. Both have a free plan.
Survey and market research platform with panels and advanced analysis
Conversational surveys, NPS and CX feedback for growing teams
| Pricing | Freemium · $99 | Freemium · $19 |
| Starting price | $99/mo | $19/mo |
| Free plan | Yes | Yes |
| Free trial | 10 days | 14 days |
| Built for | Enterprise, Small businesses | Small businesses, Enterprise, Agencies |
| Platforms | web, ios, android | web, ios, android |
| Country | US · 2005 | — |
| Rating | — | — |
Choose QuestionPro if
Market researchers, universities and mid-size companies that need advanced survey methods and a respondent panel without Qualtrics pricing.
- Advanced research methods cheaper than Qualtrics
- Usable free plan for small surveys
- Very broad language support for multinational studies
Look elsewhere if: Teams running occasional simple surveys who want monthly billing or a lighter tool (SurveyMonkey, Typeform).
Choose SurveySparrow if
SMB and mid-market teams that want engaging surveys plus NPS and employee feedback in one platform without Qualtrics-level cost.
- Chat-style surveys often feel more engaging than long forms
- Covers customer, employee and market research in one tool
- Strong integrations with CRM and help desk tools
Look elsewhere if: Teams needing month-to-month billing, enterprise research panels or design-heavy marketing forms (SurveyMonkey, Typeform, Qualtrics).
QuestionPro vs SurveySparrow pricing
QuestionPro
- Essentials$01 user, 200 responses per survey, 30 question types
- Advanced$99/user/moBilled annually; 25K responses/yr, 10-day free trial
- Team Edition$83/user/moBilled annually; 5+ users, 100K responses/yr
- Research SuiteCustom10+ users, conjoint, MaxDiff, communities; contact sales
- CX / WorkforceCustomCustomer and employee experience platforms; quote-based
SurveySparrow
- Free$01 user, 3 active surveys, 75 responses per quarter
- Basic$19/moBilled yearly; 1 user, 2,500 responses
- EnterpriseCustomCustom responses, SSO and advanced CX features
QuestionPro · Key features
- Survey builder with branching, skip logic and piping
- 350+ templates and translation into 100+ languages
- Offline mobile app for field and in-person data collection
- Conjoint analysis, MaxDiff and A/B testing in Research Suite
- Access to a research panel of more than 22 million respondents
- NPS, sentiment analysis and closed-loop follow-up for CX programs
Cons
- Advanced and Team prices are quoted for annual billing
- Interface is dense with a learning curve
- Response caps on Advanced and Team plans
SurveySparrow · Key features
- Conversational surveys that show one question at a time
- NPS, CSAT and CES programs with automated follow-ups
- 360-degree employee assessments and pulse surveys
- Offline survey apps for iOS and Android field work
- Distribution by email, SMS, WhatsApp, web embed and links
- In-app SpotChecks micro-surveys for websites and products
Cons
- No monthly billing; only quarterly or yearly plans
- Response caps on lower tiers fill up quickly
- Higher-tier pricing is hard to find and often quote-based
QuestionPro vs SurveySparrow: FAQ
Which is cheaper, QuestionPro or SurveySparrow?
SurveySparrow starts at $19/mo and QuestionPro at $99/mo. Both prices are checked on the vendors' own pricing pages.
Do QuestionPro and SurveySparrow have a free plan?
Yes, both QuestionPro and SurveySparrow have a free plan; paid plans add more usage and features.