Productboard vs UserVoice
Productboard and UserVoice are both customer feedback & roadmaps tools aimed at enterprise and small businesses.
Productboard
Product management and feedback hub
UserVoice
Enterprise product feedback portal with AI analysis and CRM data
| Pricing | Paid | Paid |
| Starting price | Not published | Not published |
| Free plan | No | No |
| Free trial | — | 30 days |
| Built for | Enterprise, Small businesses | Enterprise, Small businesses |
| Platforms | web | web |
| Country | CZ · 2014 | US · 2008 |
| Rating | — | — |
Choose Productboard if
Product management teams at growth and enterprise SaaS.
- Strong feedback-to-roadmap workflow
- Integrates with support and sales tools
- Good for product strategy
Look elsewhere if: Small startups needing a simple feedback board (Canny, Featurebase).
Choose UserVoice if
B2B SaaS product teams that must tie feature requests from sales and support to account revenue.
- Not priced per seat, so whole teams can capture feedback
- Strong revenue-weighted prioritization
- Mature Salesforce, Zendesk and Jira integrations
Look elsewhere if: Startups wanting cheap self-serve voting boards or teams needing deep roadmapping (Canny, Productboard).
Productboard vs UserVoice pricing
Productboard
- BusinessCustomMin 5 makers; 500 AI credits/maker/mo, 2 portals
- EnterpriseCustomMin 5 makers; SSO, SCIM, unlimited portals
UserVoice
- CustomCustomPriced by feedback volume, tools and integrations, not seats
Productboard · Key features
- Centralized feedback from many sources
- Link insights to features and user segments
- Prioritization with scoring and objectives
- Roadmaps for different audiences
- Customer portal for voting
- AI summaries and insights
Cons
- Expensive per maker
- Setup and discipline required
- Overkill for small teams
UserVoice · Key features
- Branded feedback portals with voting, comments and status updates
- Chrome extension to log requests from email and helpdesk tools
- Salesforce and HubSpot enrichment to weight ideas by revenue
- AI theme detection plus sentiment and urgency scoring
- AI Agent that answers natural-language questions about feedback
- Internal roadmaps and bulk status notifications to requesters
Cons
- No public pricing
- Expensive for startups and small teams
- Roadmapping is lighter than Productboard
Productboard vs UserVoice: FAQ
Do Productboard and UserVoice have a free plan?
Productboard has no free plan. UserVoice has no free plan, a 30-day free trial.