Productboard vs SurveySparrow
Productboard and SurveySparrow are both customer feedback & roadmaps tools. Productboard is aimed at enterprise and small businesses, while SurveySparrow is aimed at small businesses and enterprise. Only SurveySparrow has a free plan.
Product management and feedback hub
Conversational surveys, NPS and CX feedback for growing teams
| Pricing | Paid | Freemium · $19 |
| Starting price | Not published | $19/mo |
| Free plan | No | Yes |
| Free trial | — | 14 days |
| Built for | Enterprise, Small businesses | Small businesses, Enterprise, Agencies |
| Platforms | web | web, ios, android |
| Country | CZ · 2014 | — |
| Rating | — | — |
Choose Productboard if
Product management teams at growth and enterprise SaaS.
- Strong feedback-to-roadmap workflow
- Integrates with support and sales tools
- Good for product strategy
Look elsewhere if: Small startups needing a simple feedback board (Canny, Featurebase).
Choose SurveySparrow if
SMB and mid-market teams that want engaging surveys plus NPS and employee feedback in one platform without Qualtrics-level cost.
- Chat-style surveys often feel more engaging than long forms
- Covers customer, employee and market research in one tool
- Strong integrations with CRM and help desk tools
Look elsewhere if: Teams needing month-to-month billing, enterprise research panels or design-heavy marketing forms (SurveyMonkey, Typeform, Qualtrics).
Productboard vs SurveySparrow pricing
Productboard
- BusinessCustomMin 5 makers; 500 AI credits/maker/mo, 2 portals
- EnterpriseCustomMin 5 makers; SSO, SCIM, unlimited portals
SurveySparrow
- Free$01 user, 3 active surveys, 75 responses per quarter
- Basic$19/moBilled yearly; 1 user, 2,500 responses
- EnterpriseCustomCustom responses, SSO and advanced CX features
Productboard · Key features
- Centralized feedback from many sources
- Link insights to features and user segments
- Prioritization with scoring and objectives
- Roadmaps for different audiences
- Customer portal for voting
- AI summaries and insights
Cons
- Expensive per maker
- Setup and discipline required
- Overkill for small teams
SurveySparrow · Key features
- Conversational surveys that show one question at a time
- NPS, CSAT and CES programs with automated follow-ups
- 360-degree employee assessments and pulse surveys
- Offline survey apps for iOS and Android field work
- Distribution by email, SMS, WhatsApp, web embed and links
- In-app SpotChecks micro-surveys for websites and products
Cons
- No monthly billing; only quarterly or yearly plans
- Response caps on lower tiers fill up quickly
- Higher-tier pricing is hard to find and often quote-based
Productboard vs SurveySparrow: FAQ
Do Productboard and SurveySparrow have a free plan?
Productboard has no free plan. SurveySparrow has a free plan.