Happy Valley

Pisano vs QuestionPro

Pisano and QuestionPro are both customer feedback & roadmaps tools. Pisano is aimed at enterprise, while QuestionPro is aimed at enterprise and small businesses. Only QuestionPro has a free plan.

Pisano

Customer and employee experience platform with flat-fee licensing

QuestionPro

Survey and market research platform with panels and advanced analysis

PricingPaidFreemium · $99
Starting priceNot published$99/mo
Free planNoYes
Free trial—10 days
Built forEnterpriseEnterprise, Small businesses
Platformswebweb, ios, android
Country— · 2015US · 2005
Rating——

Choose Pisano if

Banks, insurers and retailers that need enterprise voice-of-customer programs across digital and physical channels at a predictable flat fee.

  • Flat-fee licensing with no caps on surveys or responses
  • Fast implementation, highlighted by Gartner
  • Strong track record with Turkish banks and insurers

Look elsewhere if: Small businesses wanting a cheap self-serve survey tool or research teams needing advanced statistics (SurveySparrow, Typeform, Qualtrics).

Choose QuestionPro if

Market researchers, universities and mid-size companies that need advanced survey methods and a respondent panel without Qualtrics pricing.

  • Advanced research methods cheaper than Qualtrics
  • Usable free plan for small surveys
  • Very broad language support for multinational studies

Look elsewhere if: Teams running occasional simple surveys who want monthly billing or a lighter tool (SurveyMonkey, Typeform).

Pisano vs QuestionPro pricing

Pisano

  • PlatformCustomFlat-fee license, no usage caps; support and training included
  • Power-upsCustomAdd-ons: text analytics, workflows, Leo AI assistant

QuestionPro

  • Essentials$01 user, 200 responses per survey, 30 question types
  • Advanced$99/user/moBilled annually; 25K responses/yr, 10-day free trial
  • Team Edition$83/user/moBilled annually; 5+ users, 100K responses/yr
  • Research SuiteCustom10+ users, conjoint, MaxDiff, communities; contact sales
  • CX / WorkforceCustomCustomer and employee experience platforms; quote-based

Pisano · Key features

  • Surveys and interactive flows for NPS, CSAT and CES programs
  • Feedback channels including email, SMS, WhatsApp, web widget and mobile
  • Links, QR codes and feedback tablets for physical locations
  • Escalation automation and a built-in ticket manager to close the loop
  • Dashboards, customer journey mapping and analytics
  • AI text analytics and Leo, an AI assistant for experience data

Cons

  • No public prices, self-serve plan or free trial
  • AI features have been catching up rather than leading, per Gartner
  • Smaller integration ecosystem than Qualtrics or Medallia

QuestionPro · Key features

  • Survey builder with branching, skip logic and piping
  • 350+ templates and translation into 100+ languages
  • Offline mobile app for field and in-person data collection
  • Conjoint analysis, MaxDiff and A/B testing in Research Suite
  • Access to a research panel of more than 22 million respondents
  • NPS, sentiment analysis and closed-loop follow-up for CX programs

Cons

  • Advanced and Team prices are quoted for annual billing
  • Interface is dense with a learning curve
  • Response caps on Advanced and Team plans

Pisano vs QuestionPro: FAQ

Do Pisano and QuestionPro have a free plan?

Pisano has no free plan. QuestionPro has a free plan.

Which is better for small businesses, Pisano or QuestionPro?

QuestionPro lists small businesses as a core audience, while Pisano is aimed more at enterprise.

Not sure yet?