Pisano vs Productboard
Pisano and Productboard are both customer feedback & roadmaps tools. Pisano is aimed at enterprise, while Productboard is aimed at enterprise and small businesses.
Customer and employee experience platform with flat-fee licensing
Product management and feedback hub
| Pricing | Paid | Paid |
| Starting price | Not published | Not published |
| Free plan | No | No |
| Free trial | — | — |
| Built for | Enterprise | Enterprise, Small businesses |
| Platforms | web | web |
| Country | — · 2015 | CZ · 2014 |
| Rating | — | — |
Choose Pisano if
Banks, insurers and retailers that need enterprise voice-of-customer programs across digital and physical channels at a predictable flat fee.
- Flat-fee licensing with no caps on surveys or responses
- Fast implementation, highlighted by Gartner
- Strong track record with Turkish banks and insurers
Look elsewhere if: Small businesses wanting a cheap self-serve survey tool or research teams needing advanced statistics (SurveySparrow, Typeform, Qualtrics).
Choose Productboard if
Product management teams at growth and enterprise SaaS.
- Strong feedback-to-roadmap workflow
- Integrates with support and sales tools
- Good for product strategy
Look elsewhere if: Small startups needing a simple feedback board (Canny, Featurebase).
Pisano vs Productboard pricing
Pisano
- PlatformCustomFlat-fee license, no usage caps; support and training included
- Power-upsCustomAdd-ons: text analytics, workflows, Leo AI assistant
Productboard
- BusinessCustomMin 5 makers; 500 AI credits/maker/mo, 2 portals
- EnterpriseCustomMin 5 makers; SSO, SCIM, unlimited portals
Pisano · Key features
- Surveys and interactive flows for NPS, CSAT and CES programs
- Feedback channels including email, SMS, WhatsApp, web widget and mobile
- Links, QR codes and feedback tablets for physical locations
- Escalation automation and a built-in ticket manager to close the loop
- Dashboards, customer journey mapping and analytics
- AI text analytics and Leo, an AI assistant for experience data
Cons
- No public prices, self-serve plan or free trial
- AI features have been catching up rather than leading, per Gartner
- Smaller integration ecosystem than Qualtrics or Medallia
Productboard · Key features
- Centralized feedback from many sources
- Link insights to features and user segments
- Prioritization with scoring and objectives
- Roadmaps for different audiences
- Customer portal for voting
- AI summaries and insights
Cons
- Expensive per maker
- Setup and discipline required
- Overkill for small teams
Pisano vs Productboard: FAQ
Do Pisano and Productboard have a free plan?
Pisano has no free plan. Productboard has no free plan.
Which is better for small businesses, Pisano or Productboard?
Productboard lists small businesses as a core audience, while Pisano is aimed more at enterprise.