Happy Valley

OnceHub vs Setmore

OnceHub and Setmore are both scheduling & calendar tools. OnceHub is aimed at small businesses and enterprise, while Setmore is aimed at small businesses and freelancers. Both have a free plan.

OnceHub

Scheduling, lead routing and chatbots for inbound sales teams

Setmore

Appointment booking app for salons, clinics and service businesses

PricingFreemium · $12Freemium · $12
Starting price$12/mo$12/mo
Free planYesYes
Free trial14 days—
Built forSmall businesses, EnterpriseSmall businesses, Freelancers
Platformswebweb, ios, android, windows, macos
Country— · 2006US · 2011
Rating——

Choose OnceHub if

Inbound sales and service teams that want booking, lead qualification and routing in one tool at a mid-market price.

  • Scheduling, lead routing and chatbots in one product
  • Routing tier costs far less than Chili Piper
  • Free plan that does not expire

Look elsewhere if: Solo professionals who only need a simple booking link (Calendly, SavvyCal) or large Salesforce teams with complex routing (Chili Piper).

Choose Setmore if

Small service businesses with several staff who want low-cost online booking, reminders and payments.

  • Free plan for up to 4 staff with unlimited bookings
  • Annual Pro price of $5 per user is very low
  • Built for staff and service-based businesses

Look elsewhere if: B2B teams scheduling sales meetings (Calendly) or practices needing detailed intake forms and packages (Acuity).

OnceHub vs Setmore pricing

OnceHub

  • Basic$01 user, 1 calendar, 1 booking link
  • Schedule$12/user/mo$10 billed annually; unlimited links, CRM sync, payments
  • Route$23/user/mo$19 billed annually; routing forms, round robin, rooms
  • Engage$47/user/mo$39 billed annually; AI chatbots and live chat handoff
  • EnterpriseCustom30+ users, MSA, security review, success manager

Setmore

  • Free$0Up to 4 users, unlimited appointments, 1 email reminder
  • Pro$12/user/mo$5/user/mo billed annually; SMS, deposits, video, 2-way sync
  • Live Receptionist$99/moAdd-on; human receptionists answer calls, US only

OnceHub · Key features

  • Booking pages for one-on-one, panel, group and concurrent sessions
  • Routing forms that qualify leads and assign meetings by rules
  • Round robin and maximum-availability distribution across team members
  • Room and resource scheduling alongside host calendars
  • AI chatbots with live chat and instant-meeting handoff on Engage
  • Native Salesforce and HubSpot sync plus Stripe payments

Cons

  • Admin interface is denser than Calendly or SavvyCal
  • Chatbots and AI features only on the top Engage tier
  • Free plan limited to one user and one booking link

Setmore · Key features

  • Branded booking page with services, staff and prices
  • Booking via website widget, Facebook, Instagram and QR code
  • Payments and deposits through Stripe, Square or PayPal
  • Email and SMS reminders with confirmation messages
  • Class and group booking alongside one-to-one appointments
  • Video appointments with Zoom or Google Meet links

Cons

  • Monthly billing costs more than twice the annual rate
  • SMS credits capped and vary by country
  • Intake forms and reporting lighter than Acuity

OnceHub vs Setmore: FAQ

Do OnceHub and Setmore have a free plan?

Yes, both OnceHub and Setmore have a free plan; paid plans add more usage and features.

Not sure yet?