Happy Valley

Knocket vs Tori

Knocket and Tori are both customer support tools. Knocket is aimed at freelancers and creators, while Tori is aimed at small businesses and developers. Both have a free plan.

Knocket

Free live chat widget, contact page and unified inbox for small teams

Tori

AI support agent from TalkJS that cites sources and hands off cleanly

PricingFreeFreemium · $35
Starting priceNot published$35/mo
Free planYesYes
Free trial——
Built forFreelancers, Creators, Small businesses, DevelopersSmall businesses, Developers, Enterprise
Platformswebweb
Country—NL
Rating——

Choose Knocket if

Solo founders, creators and small teams who want free live chat and one inbox without per-seat pricing.

  • Completely free with no message caps or card required
  • Visitors chat without creating an account
  • Replying from Telegram works well for solo founders on the go

Look elsewhere if: Support teams that need SLAs, automation and team workflows (Intercom, Tidio, Crisp).

Choose Tori if

SaaS teams that want an embeddable, customizable AI support agent grounded in their own documentation.

  • Backed by an established chat infrastructure company
  • Deep UI and behaviour customization through the SDK
  • Free plan has no time limit

Look elsewhere if: Teams that need an agent tied into an existing helpdesk like Zendesk or Intercom (Fin by Intercom, Zendesk).

Knocket vs Tori pricing

Knocket

  • Free$0Widget, contact page, inbox and AI agent; no message caps, no card

Tori

  • Trial$0No time limit, 50 AI responses/mo, 1 seat, 1 agent
  • Basic$35/mo300 AI responses/mo, 2 seats, 1 agent
  • Standard$140/mo1,400 AI responses/mo, 3 seats, 3 agents
  • Growth$550/mo6,000 AI responses/mo, 7 seats, 5 agents
  • EnterpriseCustomContact sales

Knocket · Key features

  • One-line script web widget for any site or CMS
  • Shareable contact page with live chat at a knocket.ai handle
  • WebView chat SDK for iOS, Android, React Native and Flutter
  • Unified inbox for web, mobile, Telegram and email messages
  • Telegram notifications with quote-reply back to the visitor
  • AI agent running on your own OpenAI, Claude or Gemini key

Cons

  • No SLA tracking, automation flows or team collaboration tools yet
  • AI agent needs your own paid model API key
  • Contact pages live under knocket.ai handles rather than your own site

Tori · Key features

  • Learns from docs, help centers, websites or any URL and stays in sync
  • Answers grounded in your content with source citations
  • Flags uncertainty and escalates when confidence is low
  • Human handoff with conversation history and sources in one thread
  • Ready-made chat UI, full SDK and API built on TalkJS
  • Setup with one script tag or an API key

Cons

  • No named helpdesk or CRM integrations such as Zendesk
  • Response caps per plan, with overage terms not stated
  • No separate pricing page; plans are listed on the homepage

Knocket vs Tori: FAQ

Do Knocket and Tori have a free plan?

Yes, both Knocket and Tori have a free plan; paid plans add more usage and features.

Not sure yet?