Happy Valley

Keap vs Twenty

Keap and Twenty are both CRM tools. Keap is aimed at small businesses and freelancers, while Twenty is aimed at developers and small businesses. Twenty costs less, from $9/mo versus $299/mo for Keap. Only Twenty has a free plan.

Keap

All-in-one CRM, email automation and payments for small businesses

Twenty

Open-source CRM, self-host or cloud

PricingPaid · $299Open source · $9
Starting price$299/mo$9/mo
Free planNoYes
Free trial14 days30 days
Built forSmall businesses, FreelancersDevelopers, Small businesses
Platformsweb, ios, androidweb
CountryUS · 2001FR · 2023
Rating——

Choose Keap if

Established US small businesses that sell services or digital products and want CRM, automation and payments in one tool.

  • Deep automation that replaces several separate small-business tools
  • Payments, invoicing and funnels built into the CRM
  • Dedicated customer success manager and US phone support included

Look elsewhere if: Solo founders on a budget or teams outside North America (HubSpot, ActiveCampaign or Pipedrive are cheaper and more flexible).

Choose Twenty if

Teams wanting an open-source, modern CRM.

  • Open source
  • Modern UI
  • Customizable

Look elsewhere if: Enterprises needing ecosystem.

Keap vs Twenty pricing

Keap

  • Keap$299/mo$2,988/year billed annually; 2 users, CRM, automation, payments
  • Additional user$39/user/moOn top of the 2 included user licenses
  • Text marketing tiers$24/moTier 2 add-on; Tier 1 (500 texts) included; US only

Twenty

  • Self-hosted$0Open-source core, self-host for free
  • Pro$9/user/moBilled yearly; custom objects, AI agents, 50 workflow credits/yr
  • Organization$19/user/moBilled yearly; SAML/OIDC SSO, row-level permissions
  • Enterprisefrom $50k/yrSingle-tenant, SCIM, dedicated support and SLA

Keap · Key features

  • Visual campaign builder for email, text, task and tag automations
  • Contact management with tags, lead scoring and custom fields
  • Sales pipeline with automated stage-based follow-ups
  • Landing pages, multi-page funnels and checkout forms with order bumps
  • Quotes, invoices, recurring billing and native US payments
  • Appointment scheduler synced with Google and Outlook calendars

Cons

  • $299 a month plus an implementation fee is steep for solo users
  • Texting, phone line and native payments are mostly US-only
  • Contact tier pricing is not shown without entering a contact count

Twenty · Key features

  • Custom objects and fields
  • Email and calendar sync
  • Kanban and table views
  • Workflows
  • GraphQL and REST APIs
  • Self-hosting

Cons

  • Younger product
  • Fewer integrations
  • Reporting basic

Keap vs Twenty: FAQ

Which is cheaper, Keap or Twenty?

Twenty starts at $9/mo and Keap at $299/mo. Both prices are checked on the vendors' own pricing pages.

Do Keap and Twenty have a free plan?

Keap has no free plan, a 14-day free trial. Twenty has a free plan.

Not sure yet?

Keap vs Twenty (2026): Pricing and Features · Happy Valley