Fin by Intercom vs Juphy
Fin by Intercom and Juphy are both customer support tools. Fin by Intercom is aimed at small businesses and enterprise, while Juphy is aimed at E-commerce and small businesses. Juphy costs less, from $19/mo versus $49/mo for Fin by Intercom.
AI customer service agent priced per outcome
AI sales assistant for Shopify stores
| Pricing | Paid · $49 | Paid · $19 |
| Starting price | $49/mo | $19/mo |
| Free plan | No | No |
| Free trial | 14 days | 14 days |
| Built for | Small businesses, Enterprise | E-commerce, Small businesses |
| Platforms | web | web |
| Country | US · 2023 | TR · 2020 |
| Rating | — | — |
Choose Fin by Intercom if
Support teams with volume and good documentation.
- Pay per outcome
- High resolution rates
- Works with Zendesk too
Look elsewhere if: Very low-volume support.
Choose Juphy if
Shopify DTC brands with sizable catalogs and pre-sale questions.
- Focused on sales, not just support deflection
- Fast setup for Shopify
- Uses your own catalog data
Look elsewhere if: Non-Shopify stores or teams needing full help desk features.
Fin by Intercom vs Juphy pricing
Fin by Intercom
- Fin AI Agent$0.99/outcomeWith any helpdesk: $49/mo minimum incl. 50 outcomes
- Fin + Intercom helpdesk$0.99/outcomePlus Intercom seats from $19/seat/mo
- Fin Voice$1.99/voice outcomeVia sales
Juphy
- Starter$19/mo50K visitors/mo, 1K products, reports
- Essentials$49/mo5K products, AI pop-ups
- Scale$99/mo15K products, integrations, SmartBox Q&A
Fin by Intercom · Key features
- Resolution-focused AI agent
- Works on multiple help desks
- Procedures and actions
- Multilingual
- Analytics on resolution
- Guidance controls
Cons
- Costs scale with volume
- Needs good knowledge base
- Configuration effort
Juphy · Key features
- AI shopping assistant trained on your Shopify catalog
- Product recommendations and comparisons in chat
- Answers on sizing, shipping and return policies
- Conversion analytics: assisted revenue and engagement
- Brand voice customization
- Handoff to human support tools
Cons
- Shopify only
- Younger product with fewer integrations
- AI answers need monitoring for accuracy
Fin by Intercom vs Juphy: FAQ
Which is cheaper, Fin by Intercom or Juphy?
Juphy starts at $19/mo and Fin by Intercom at $49/mo. Both prices are checked on the vendors' own pricing pages.
Do Fin by Intercom and Juphy have a free plan?
Fin by Intercom has no free plan, a 14-day free trial. Juphy has no free plan, a 14-day free trial.