Inflight vs UserVoice
Inflight and UserVoice are both customer feedback & roadmaps tools. Inflight is aimed at small businesses and agencies, while UserVoice is aimed at enterprise and small businesses. Only Inflight has a free plan.
Feedback layer for prototypes that hands comments to coding agents
Enterprise product feedback portal with AI analysis and CRM data
| Pricing | Paid · $18 | Paid |
| Starting price | $18/mo | Not published |
| Free plan | Yes | No |
| Free trial | 14 days | 30 days |
| Built for | Small businesses, Agencies, Enterprise | Enterprise, Small businesses |
| Platforms | web | web |
| Country | — | US · 2008 |
| Rating | — | — |
Choose Inflight if
Design and product teams that prototype in code and want stakeholder feedback to flow directly into their coding agents.
- Feedback stays attached to the exact element it refers to
- Reviewers and guests never need a paid seat
- MCP handoff removes retyping feedback into agent prompts
Look elsewhere if: Teams that need bug reporting on live production sites with issue-tracker integrations (Userback, Usersnap).
Choose UserVoice if
B2B SaaS product teams that must tie feature requests from sales and support to account revenue.
- Not priced per seat, so whole teams can capture feedback
- Strong revenue-weighted prioritization
- Mature Salesforce, Zendesk and Jira integrations
Look elsewhere if: Startups wanting cheap self-serve voting boards or teams needing deep roadmapping (Canny, Productboard).
Inflight vs UserVoice pricing
Inflight
- Pro$18/member/mo$15 billed yearly; unlimited videos, guests and MCP access
- Reviewers$0People who only give feedback are always free
- EnterpriseCustomSAML SSO, SOC 2 Type 2, priority support
UserVoice
- CustomCustomPriced by feedback volume, tools and integrations, not seats
Inflight · Key features
- One script tag adds the toolkit to any preview URL or HTML file
- Comments pinned to specific elements of the running prototype
- Built-in video replies so reviewers do not need a Loom link
- Structured questions that steer reviewers toward useful feedback
- Automatic grouping of feedback into next steps for a coding agent
- Inflight MCP server for Cursor, Claude Code and Codex
Cons
- No free plan for prototype authors after the 14-day trial
- Only Slack and MCP integrations; no Jira or Linear listed
- Works with web previews and HTML, not native app prototypes
UserVoice · Key features
- Branded feedback portals with voting, comments and status updates
- Chrome extension to log requests from email and helpdesk tools
- Salesforce and HubSpot enrichment to weight ideas by revenue
- AI theme detection plus sentiment and urgency scoring
- AI Agent that answers natural-language questions about feedback
- Internal roadmaps and bulk status notifications to requesters
Cons
- No public pricing
- Expensive for startups and small teams
- Roadmapping is lighter than Productboard
Inflight vs UserVoice: FAQ
Do Inflight and UserVoice have a free plan?
Inflight has a free plan. UserVoice has no free plan, a 30-day free trial.