Gorgias vs Verimor
Gorgias and Verimor are both customer support tools. Gorgias is aimed at E-commerce and small businesses, while Verimor is aimed at small businesses and enterprise.
Gorgias
Helpdesk built for Shopify merchants
Verimor
Cloud phone system, call center and SMS for Turkish businesses
| Pricing | Paid · $10 | Paid |
| Starting price | $10/mo | Not published |
| Free plan | No | No |
| Free trial | 7 days | — |
| Built for | E-commerce, Small businesses | Small businesses, Enterprise |
| Platforms | web, ios, android | web, ios, android |
| Country | US · 2015 | TR |
| Rating | — | — |
Choose Gorgias if
E-commerce brands on Shopify or BigCommerce.
- Built for Shopify workflows
- Ticket-based pricing
- Strong automation
Look elsewhere if: SaaS or B2B support (Help Scout, Zendesk).
Choose Verimor if
Turkish businesses wanting a cloud phone system.
- No PBX hardware
- Licensed operator in Turkey
- Telephony and SMS together
Look elsewhere if: Global contact centers.
Gorgias vs Verimor pricing
Gorgias
- Starter$10/mo50 tickets/mo; monthly billing only
- Basic$60/mo$50/mo billed annually; 300 tickets/mo
- Pro$360/mo$300/mo billed annually; 2,000 tickets/mo
- Advanced$900/mo$750/mo billed annually; 5,000 tickets/mo
- AI Agent$1.00/automated interaction$0.85-$1.00 depending on plan; optional add-on
Verimor
- Mini₺478/mo2 users + 2 lines; ₺5.731/yr; excl. KDV
- X Small₺631/mo5 users + 3 lines; ₺7.576/yr; excl. KDV
- Small₺734/mo10 users + 5 lines; ₺8.806/yr; excl. KDV
- Medium₺819/mo25 users + 15 lines; ₺9.831/yr; excl. KDV
- Large₺1.298/mo50 users + 30 lines; larger tiers up to 500 users
Gorgias · Key features
- E-commerce help desk with order data
- Order edits, refunds and discounts in tickets
- Omnichannel: email, chat, social, SMS, voice
- Automations and macros
- AI agent for common questions
- Revenue attribution of support
Cons
- Costs scale with ticket volume
- AI agent costs extra
- Less suited outside e-commerce
Verimor · Key features
- Cloud switchboard
- Call center queues and reports
- Local and 0850 numbers
- Call recording
- Bulk SMS
- CRM and API integrations
Cons
- Turkey-focused
- Interface functional rather than modern
- Advanced contact center features limited
Gorgias vs Verimor: FAQ
Do Gorgias and Verimor have a free plan?
Gorgias has no free plan, a 7-day free trial. Verimor has no free plan.