Gong vs Otter.ai
Gong and Otter.ai are both meeting notes & transcription tools. Gong is aimed at enterprise, while Otter.ai is aimed at small businesses and freelancers. Only Otter.ai has a free plan.
| Pricing | Paid | Freemium · $17 |
| Starting price | Not published | $16.99/mo |
| Free plan | No | Yes |
| Free trial | — | — |
| Built for | Enterprise | Small businesses, Freelancers |
| Platforms | web, ios, android | web, ios, android |
| Country | US · 2015 | US · 2016 |
| Rating | — | — |
Choose Gong if
Mid-market and enterprise B2B sales organizations.
- Deep insights into what wins deals
- Strong coaching workflows
- Accurate forecasting signals
Look elsewhere if: Small teams (Fathom, Fireflies).
Choose Otter.ai if
Individuals and teams who want live transcripts and summaries with minimal setup.
- Mature, accurate English transcription
- Live transcript during meetings
- Free tier covers light use
Look elsewhere if: Multilingual teams (tl;dv) or privacy-sensitive calls where a bot is unwelcome (Granola).
Gong vs Otter.ai pricing
Gong
- PlatformCustomPer-user licenses plus platform fee
Otter.ai
- Basic$0300 minutes/user/mo
- Pro$16.99/user/mo$8.33/mo billed annually; 1,200 minutes/user/mo
- Business$30/user/mo$19.99/mo billed annually; unlimited meeting minutes
- EnterpriseCustomSchedule a demo
Gong · Key features
- Call recording and conversation analytics
- Deal intelligence and risk warnings
- Forecasting based on activity data
- Coaching scorecards and libraries
- Gong Engage sequences
- AI summaries and briefers
Cons
- Expensive with platform fees
- Annual contracts
- Requires adoption by managers
Otter.ai · Key features
- Real-time transcription with speaker identification
- Automated summaries, action items and outlines
- OtterPilot auto-join for calendar meetings
- AI Chat across meetings
- Slides capture and shared team workspace
- CRM integrations and vertical AI agents
Cons
- Minute limits on Basic and Pro
- Bot joining can feel intrusive
- Limited non-English support
Gong vs Otter.ai: FAQ
Do Gong and Otter.ai have a free plan?
Gong has no free plan. Otter.ai has a free plan.
Which is better for small businesses, Gong or Otter.ai?
Otter.ai lists small businesses as a core audience, while Gong is aimed more at enterprise.