Frill vs UserVoice
Frill and UserVoice are both customer feedback & roadmaps tools. Frill is aimed at freelancers and small businesses, while UserVoice is aimed at enterprise and small businesses.
Frill
Lightweight ideas board and announcements
UserVoice
Enterprise product feedback portal with AI analysis and CRM data
| Pricing | Paid · $25 | Paid |
| Starting price | $25/mo | Not published |
| Free plan | No | No |
| Free trial | 14 days | 30 days |
| Built for | Freelancers, Small businesses | Enterprise, Small businesses |
| Platforms | web | web |
| Country | GB · 2020 | US · 2008 |
| Rating | — | — |
Choose Frill if
Small SaaS teams.
- Beautiful UX
- Simple pricing
- Widget-first
Look elsewhere if: Large product orgs (Productboard).
Choose UserVoice if
B2B SaaS product teams that must tie feature requests from sales and support to account revenue.
- Not priced per seat, so whole teams can capture feedback
- Strong revenue-weighted prioritization
- Mature Salesforce, Zendesk and Jira integrations
Look elsewhere if: Startups wanting cheap self-serve voting boards or teams needing deep roadmapping (Canny, Productboard).
Frill vs UserVoice pricing
Frill
- Startup$25/mo50 active ideas, 1 survey
- Business$49/moUnlimited ideas, 3 surveys
- Growth$149/moPrivacy, white labeling
- Enterprise$349/moEnterprise-grade support
UserVoice
- CustomCustomPriced by feedback volume, tools and integrations, not seats
Frill · Key features
- Ideas and voting
- Roadmap
- Announcements
- Widget
- Integrations
- Custom domain
Cons
- Fewer integrations
- Idea limits on Startup
- Basic analytics
UserVoice · Key features
- Branded feedback portals with voting, comments and status updates
- Chrome extension to log requests from email and helpdesk tools
- Salesforce and HubSpot enrichment to weight ideas by revenue
- AI theme detection plus sentiment and urgency scoring
- AI Agent that answers natural-language questions about feedback
- Internal roadmaps and bulk status notifications to requesters
Cons
- No public pricing
- Expensive for startups and small teams
- Roadmapping is lighter than Productboard
Frill vs UserVoice: FAQ
Do Frill and UserVoice have a free plan?
Frill has no free plan, a 14-day free trial. UserVoice has no free plan, a 30-day free trial.