Frill vs UserGuiding
Frill and UserGuiding are both customer feedback & roadmaps tools. Frill is aimed at freelancers and small businesses, while UserGuiding is aimed at small businesses and enterprise. Frill costs less, from $25/mo versus $249/mo for UserGuiding.
Lightweight ideas board and announcements
No-code product onboarding and in-app guides
| Pricing | Paid · $25 | Paid · $249 |
| Starting price | $25/mo | $249/mo |
| Free plan | No | No |
| Free trial | 14 days | 14 days |
| Built for | Freelancers, Small businesses | Small businesses, Enterprise |
| Platforms | web | web |
| Country | GB · 2020 | TR · 2017 |
| Rating | — | — |
Choose Frill if
Small SaaS teams.
- Beautiful UX
- Simple pricing
- Widget-first
Look elsewhere if: Large product orgs (Productboard).
Choose UserGuiding if
SMB and mid-market SaaS teams that want onboarding flows without engineering time.
- Cheaper than Appcues and Pendo
- Fast to build without engineers
- Good template library
Look elsewhere if: Mobile apps or enterprises needing deep product analytics.
Frill vs UserGuiding pricing
Frill
- Startup$25/mo50 active ideas, 1 survey
- Business$49/moUnlimited ideas, 3 surveys
- Growth$149/moPrivacy, white labeling
- Enterprise$349/moEnterprise-grade support
UserGuiding
- Starter$249/moBilled yearly ($2,988/yr); 2,000 MAU, 15 guides
- Growth$499/moBilled yearly ($5,988/yr); 2,000 MAU, session replay
- EnterpriseCustomCustom MAU, SSO, SLA; billed yearly
Frill · Key features
- Ideas and voting
- Roadmap
- Announcements
- Widget
- Integrations
- Custom domain
Cons
- Fewer integrations
- Idea limits on Startup
- Basic analytics
UserGuiding · Key features
- Interactive guides and product tours via Chrome extension
- Onboarding checklists and hotspots
- Announcements, banners and modals
- NPS and in-app surveys
- Resource center widget
- Segmentation and analytics on guide performance
Cons
- Web only, no mobile SDK
- Analytics lighter than Pendo or Userpilot
- MAU-based pricing grows with usage
Frill vs UserGuiding: FAQ
Which is cheaper, Frill or UserGuiding?
Frill starts at $25/mo and UserGuiding at $249/mo. Both prices are checked on the vendors' own pricing pages.
Do Frill and UserGuiding have a free plan?
Frill has no free plan, a 14-day free trial. UserGuiding has no free plan, a 14-day free trial.