Frill vs SurveySparrow
Frill and SurveySparrow are both customer feedback & roadmaps tools. Frill is aimed at freelancers and small businesses, while SurveySparrow is aimed at small businesses and enterprise. SurveySparrow costs less, from $19/mo versus $25/mo for Frill. Only SurveySparrow has a free plan.
Lightweight ideas board and announcements
Conversational surveys, NPS and CX feedback for growing teams
| Pricing | Paid · $25 | Freemium · $19 |
| Starting price | $25/mo | $19/mo |
| Free plan | No | Yes |
| Free trial | 14 days | 14 days |
| Built for | Freelancers, Small businesses | Small businesses, Enterprise, Agencies |
| Platforms | web | web, ios, android |
| Country | GB · 2020 | — |
| Rating | — | — |
Choose Frill if
Small SaaS teams.
- Beautiful UX
- Simple pricing
- Widget-first
Look elsewhere if: Large product orgs (Productboard).
Choose SurveySparrow if
SMB and mid-market teams that want engaging surveys plus NPS and employee feedback in one platform without Qualtrics-level cost.
- Chat-style surveys often feel more engaging than long forms
- Covers customer, employee and market research in one tool
- Strong integrations with CRM and help desk tools
Look elsewhere if: Teams needing month-to-month billing, enterprise research panels or design-heavy marketing forms (SurveyMonkey, Typeform, Qualtrics).
Frill vs SurveySparrow pricing
Frill
- Startup$25/mo50 active ideas, 1 survey
- Business$49/moUnlimited ideas, 3 surveys
- Growth$149/moPrivacy, white labeling
- Enterprise$349/moEnterprise-grade support
SurveySparrow
- Free$01 user, 3 active surveys, 75 responses per quarter
- Basic$19/moBilled yearly; 1 user, 2,500 responses
- EnterpriseCustomCustom responses, SSO and advanced CX features
Frill · Key features
- Ideas and voting
- Roadmap
- Announcements
- Widget
- Integrations
- Custom domain
Cons
- Fewer integrations
- Idea limits on Startup
- Basic analytics
SurveySparrow · Key features
- Conversational surveys that show one question at a time
- NPS, CSAT and CES programs with automated follow-ups
- 360-degree employee assessments and pulse surveys
- Offline survey apps for iOS and Android field work
- Distribution by email, SMS, WhatsApp, web embed and links
- In-app SpotChecks micro-surveys for websites and products
Cons
- No monthly billing; only quarterly or yearly plans
- Response caps on lower tiers fill up quickly
- Higher-tier pricing is hard to find and often quote-based
Frill vs SurveySparrow: FAQ
Which is cheaper, Frill or SurveySparrow?
SurveySparrow starts at $19/mo and Frill at $25/mo. Both prices are checked on the vendors' own pricing pages.
Do Frill and SurveySparrow have a free plan?
Frill has no free plan, a 14-day free trial. SurveySparrow has a free plan.