Happy Valley

Formstack vs TheySaid

Formstack and TheySaid are both forms & surveys tools aimed at small businesses and enterprise. Only TheySaid has a free plan.

Formstack

Secure forms, document generation and e-signature for regulated teams

TheySaid

AI-moderated user tests and surveys with real or synthetic users

PricingPaid · $99Freemium
Starting price$99/moNot published
Free planNoYes
Free trial14 days—
Built forSmall businesses, EnterpriseSmall businesses, Enterprise, Agencies
Platformsweb, ios, androidweb
CountryUS · 2006US
Rating——

Choose Formstack if

Regulated organisations and Salesforce teams that need secure forms, generated documents and e-signatures in one workflow.

  • Forms, documents and signatures from one vendor
  • Strong compliance features for regulated industries
  • Deep native Salesforce integration

Look elsewhere if: Small businesses on a budget (Jotform, Fillout) or marketers building engaging conversational forms (Typeform).

Choose TheySaid if

Product and UX teams that want fast AI-moderated tests and interviews, with synthetic users for early checks.

  • Free plan needs no credit card
  • Covers usability tests, interviews and surveys in one tool
  • Tests can start from coding and ticketing tools during the build

Look elsewhere if: Teams that only need simple surveys or heatmaps at a predictable self-serve price (SurveyMonkey, Hotjar).

Formstack vs TheySaid pricing

Formstack

  • Forms$99/mo$83/mo billed annually; 1 user, 25 forms, 1,000 submissions/form
  • Suite$299/mo$250/mo billed annually; 3 users, Forms, Documents and Sign
  • Salesforce SolutionsCustomNative Salesforce forms and document generation
  • EnterpriseCustomUnlimited users and submissions, SSO, API, dedicated CSM

TheySaid

  • Free$05 AI user tests and 50 AI surveys/mo, 1 workspace, 1 active test
  • EnterpriseCustomUnlimited tests and recruiting, SSO/SAML, API; monthly billing +33%

Formstack · Key features

  • Drag-and-drop form builder with conditional logic
  • HIPAA-ready forms with data encryption options
  • Formstack Documents to generate PDFs and Word files
  • Formstack Sign for legally binding e-signatures
  • Approval workflows with multiple routing steps
  • Payment collection through Stripe and PayPal

Cons

  • No free plan and a high entry price
  • Submission caps per form on lower tiers
  • Fewer templates and design options than Jotform

TheySaid · Key features

  • AI moderator that runs voice interviews and usability tests
  • Synthetic users and digital twins tuned on your own customer data
  • AI project creator that drafts tests, surveys and screeners
  • AI analysis with clips, highlight reels and cross-project Ask AI
  • Panel recruiting with screeners and a response quality monitor
  • MCP server for Claude Code, Cursor and Lovable, plus Jira-triggered tests

Cons

  • No self-serve paid plan between Free and Enterprise
  • Free plan allows only one active test
  • Recruiting harder-to-reach panel participants costs extra

Formstack vs TheySaid: FAQ

Do Formstack and TheySaid have a free plan?

Formstack has no free plan, a 14-day free trial. TheySaid has a free plan.

Not sure yet?