Formstack vs SurveySparrow
Formstack and SurveySparrow are both forms & surveys tools aimed at small businesses and enterprise. SurveySparrow costs less, from $19/mo versus $99/mo for Formstack. Only SurveySparrow has a free plan.
Secure forms, document generation and e-signature for regulated teams
Conversational surveys, NPS and CX feedback for growing teams
| Pricing | Paid · $99 | Freemium · $19 |
| Starting price | $99/mo | $19/mo |
| Free plan | No | Yes |
| Free trial | 14 days | 14 days |
| Built for | Small businesses, Enterprise | Small businesses, Enterprise, Agencies |
| Platforms | web, ios, android | web, ios, android |
| Country | US · 2006 | — |
| Rating | — | — |
Choose Formstack if
Regulated organisations and Salesforce teams that need secure forms, generated documents and e-signatures in one workflow.
- Forms, documents and signatures from one vendor
- Strong compliance features for regulated industries
- Deep native Salesforce integration
Look elsewhere if: Small businesses on a budget (Jotform, Fillout) or marketers building engaging conversational forms (Typeform).
Choose SurveySparrow if
SMB and mid-market teams that want engaging surveys plus NPS and employee feedback in one platform without Qualtrics-level cost.
- Chat-style surveys often feel more engaging than long forms
- Covers customer, employee and market research in one tool
- Strong integrations with CRM and help desk tools
Look elsewhere if: Teams needing month-to-month billing, enterprise research panels or design-heavy marketing forms (SurveyMonkey, Typeform, Qualtrics).
Formstack vs SurveySparrow pricing
Formstack
- Forms$99/mo$83/mo billed annually; 1 user, 25 forms, 1,000 submissions/form
- Suite$299/mo$250/mo billed annually; 3 users, Forms, Documents and Sign
- Salesforce SolutionsCustomNative Salesforce forms and document generation
- EnterpriseCustomUnlimited users and submissions, SSO, API, dedicated CSM
SurveySparrow
- Free$01 user, 3 active surveys, 75 responses per quarter
- Basic$19/moBilled yearly; 1 user, 2,500 responses
- EnterpriseCustomCustom responses, SSO and advanced CX features
Formstack · Key features
- Drag-and-drop form builder with conditional logic
- HIPAA-ready forms with data encryption options
- Formstack Documents to generate PDFs and Word files
- Formstack Sign for legally binding e-signatures
- Approval workflows with multiple routing steps
- Payment collection through Stripe and PayPal
Cons
- No free plan and a high entry price
- Submission caps per form on lower tiers
- Fewer templates and design options than Jotform
SurveySparrow · Key features
- Conversational surveys that show one question at a time
- NPS, CSAT and CES programs with automated follow-ups
- 360-degree employee assessments and pulse surveys
- Offline survey apps for iOS and Android field work
- Distribution by email, SMS, WhatsApp, web embed and links
- In-app SpotChecks micro-surveys for websites and products
Cons
- No monthly billing; only quarterly or yearly plans
- Response caps on lower tiers fill up quickly
- Higher-tier pricing is hard to find and often quote-based
Formstack vs SurveySparrow: FAQ
Which is cheaper, Formstack or SurveySparrow?
SurveySparrow starts at $19/mo and Formstack at $99/mo. Both prices are checked on the vendors' own pricing pages.
Do Formstack and SurveySparrow have a free plan?
Formstack has no free plan, a 14-day free trial. SurveySparrow has a free plan.