Happy Valley

Formstack vs Pisano

Formstack and Pisano are both forms & surveys tools. Formstack is aimed at small businesses and enterprise, while Pisano is aimed at enterprise.

Formstack

Secure forms, document generation and e-signature for regulated teams

Pisano

Customer and employee experience platform with flat-fee licensing

PricingPaid · $99Paid
Starting price$99/moNot published
Free planNoNo
Free trial14 days—
Built forSmall businesses, EnterpriseEnterprise
Platformsweb, ios, androidweb
CountryUS · 2006— · 2015
Rating——

Choose Formstack if

Regulated organisations and Salesforce teams that need secure forms, generated documents and e-signatures in one workflow.

  • Forms, documents and signatures from one vendor
  • Strong compliance features for regulated industries
  • Deep native Salesforce integration

Look elsewhere if: Small businesses on a budget (Jotform, Fillout) or marketers building engaging conversational forms (Typeform).

Choose Pisano if

Banks, insurers and retailers that need enterprise voice-of-customer programs across digital and physical channels at a predictable flat fee.

  • Flat-fee licensing with no caps on surveys or responses
  • Fast implementation, highlighted by Gartner
  • Strong track record with Turkish banks and insurers

Look elsewhere if: Small businesses wanting a cheap self-serve survey tool or research teams needing advanced statistics (SurveySparrow, Typeform, Qualtrics).

Formstack vs Pisano pricing

Formstack

  • Forms$99/mo$83/mo billed annually; 1 user, 25 forms, 1,000 submissions/form
  • Suite$299/mo$250/mo billed annually; 3 users, Forms, Documents and Sign
  • Salesforce SolutionsCustomNative Salesforce forms and document generation
  • EnterpriseCustomUnlimited users and submissions, SSO, API, dedicated CSM

Pisano

  • PlatformCustomFlat-fee license, no usage caps; support and training included
  • Power-upsCustomAdd-ons: text analytics, workflows, Leo AI assistant

Formstack · Key features

  • Drag-and-drop form builder with conditional logic
  • HIPAA-ready forms with data encryption options
  • Formstack Documents to generate PDFs and Word files
  • Formstack Sign for legally binding e-signatures
  • Approval workflows with multiple routing steps
  • Payment collection through Stripe and PayPal

Cons

  • No free plan and a high entry price
  • Submission caps per form on lower tiers
  • Fewer templates and design options than Jotform

Pisano · Key features

  • Surveys and interactive flows for NPS, CSAT and CES programs
  • Feedback channels including email, SMS, WhatsApp, web widget and mobile
  • Links, QR codes and feedback tablets for physical locations
  • Escalation automation and a built-in ticket manager to close the loop
  • Dashboards, customer journey mapping and analytics
  • AI text analytics and Leo, an AI assistant for experience data

Cons

  • No public prices, self-serve plan or free trial
  • AI features have been catching up rather than leading, per Gartner
  • Smaller integration ecosystem than Qualtrics or Medallia

Formstack vs Pisano: FAQ

Do Formstack and Pisano have a free plan?

Formstack has no free plan, a 14-day free trial. Pisano has no free plan.

Which is better for small businesses, Formstack or Pisano?

Formstack lists small businesses as a core audience, while Pisano is aimed more at enterprise.

Not sure yet?