Happy Valley

Formbricks vs Qualtrics

Formbricks and Qualtrics are both customer feedback & roadmaps tools. Formbricks is aimed at developers and small businesses, while Qualtrics is aimed at enterprise. Formbricks costs less, from $74/mo versus $420/mo for Qualtrics. Both have a free plan.

Formbricks

Open-source in-app surveys

Qualtrics

Enterprise survey and experience management for CX, EX and research

PricingOpen source · $74Freemium · $420
Starting price$74/mo$420/mo
Free planYesYes
Free trial—30 days
Built forDevelopers, Small businessesEnterprise
Platformswebweb, ios, android
CountryDE · 2022US · 2002
Rating——

Choose Formbricks if

Product teams wanting privacy-friendly in-app surveys.

  • Open source
  • Privacy-first
  • In-app focus

Look elsewhere if: Marketing quizzes (Typeform).

Choose Qualtrics if

Large organizations running formal CX, EX or research programs that need advanced methods, governance and analytics.

  • The most complete enterprise experience management suite
  • Powerful survey logic and advanced research methods
  • Unlimited users on paid plans

Look elsewhere if: Small teams or one-off surveys where a cheap self-serve tool is enough (SurveyMonkey, Typeform).

Formbricks vs Qualtrics pricing

Formbricks

  • Self-hosted$0Open-source self-hosting (see docs)
  • Hobby$01 workspace, 250 responses/mo
  • Pro$74/mo3 workspaces, 2,000 responses/mo, unlimited seats
  • Scale$325/mo5 workspaces, 5,000 responses/mo, roles; 2 months free yearly

Qualtrics

  • Free$01 user, 3 active surveys, 30 questions each, 500 responses total
  • Strategic Research$420/mo$5,040 billed annually; 1,000 responses, unlimited users
  • Customer ExperienceCustomPriced by interactions; unlimited users
  • Employee ExperienceCustomPriced by employee count
  • Market ResearchCustomPriced by responses, video minutes and brand tracking

Formbricks · Key features

  • In-app targeted surveys
  • Link surveys
  • Mobile SDKs
  • Targeting by attributes
  • Analytics
  • Self-hosting

Cons

  • Younger
  • Fewer templates
  • Self-hosting upkeep

Qualtrics · Key features

  • Survey builder with branching, quotas, multilingual and offline collection
  • Text and sentiment analytics on open-ended responses
  • Role-based CX dashboards across locations and channels
  • Employee engagement, lifecycle and 360 feedback surveys
  • Market research tools including panels, conjoint and brand tracking
  • Contact center and digital experience analytics

Cons

  • Opaque, quote-based pricing for most products
  • Expensive for small teams
  • Steep learning curve and implementation effort

Formbricks vs Qualtrics: FAQ

Which is cheaper, Formbricks or Qualtrics?

Formbricks starts at $74/mo and Qualtrics at $420/mo. Both prices are checked on the vendors' own pricing pages.

Do Formbricks and Qualtrics have a free plan?

Yes, both Formbricks and Qualtrics have a free plan; paid plans add more usage and features.

Which is better for small businesses, Formbricks or Qualtrics?

Formbricks lists small businesses as a core audience, while Qualtrics is aimed more at enterprise.

Not sure yet?