Fathom vs Tactiq

Fathom is an AI meeting assistant founded by Richard White, who previously founded UserVoice. It joins Zoom, Google Meet and Microsoft Teams calls, records and transcribes them, and produces summaries with action items within seconds of the meeting ending. Its generous free plan made it one of the most widely used notetakers, especially among sales and customer success teams.

The free plan offers unlimited recording, transcription and storage for individuals, with a monthly cap on advanced AI summaries. Premium removes that cap and adds Ask Fathom, which answers questions across your meeting history. Team and Business plans add shared call libraries, automatic CRM sync to HubSpot and Salesforce, deal views and coaching features for sales managers. During calls you can highlight moments with one click, and afterwards create shareable clips, which is useful for product feedback and rep coaching.

Fathom fits individuals who want reliable free notes and sales teams that want call data flowing into the CRM without manual work. A bot visibly joins the call, which some participants dislike, and although Fathom transcribes dozens of languages, summary quality is strongest in English. Granola records without a bot for people who prefer a lighter footprint, Otter.ai and Fireflies.ai offer broader transcription and integrations, and Gong is the enterprise choice for revenue intelligence. For most people starting with AI notes, Fathom's free plan is the easiest place to begin.

Tactiq is an AI meeting transcription and notes tool made in Sydney, Australia. Instead of sending a bot into your call, it runs as a Chrome or Edge extension that captures live captions from Google Meet, Zoom and Microsoft Teams and turns them into a transcript, summary and action items. The extension is published by Tactiq HQ Pty Ltd.

During the call you see a live transcript and can ask in-meeting AI questions; afterwards you get summaries, follow-up emails and custom AI prompts that can be saved as reusable workflows and shared with a team. Transcripts can be pushed to Slack, Notion, HubSpot and Linear. Tactiq supports 60+ languages, does not record or store audio, and holds ISO 27001 and SOC 2 Type II. The Free plan gives 10 transcripts a month; Pro removes the transcript cap, while Team and Business add unlimited AI credits, auto-sharing, SAML SSO and an MCP server plus Claude connector in beta.

Tactiq suits people who dislike bots joining calls, such as consultants, recruiters and customer-facing teams talking to external guests. Otter and Fireflies capture audio and offer richer search and conversation analytics, tl;dv adds video clips, and Granola writes notes from your device audio. Tactiq is lighter and cheaper but depends on the meeting platform's captions.

Buying tip: on the Free and Pro plans, AI credits run out long before transcripts do. If you rely on summaries every day, Team at $16.67 per user billed annually is the practical starting point.