Embage vs Lyro by Tidio
Embage and Lyro by Tidio are both chatbots & AI agents tools. Embage is aimed at small businesses and E-commerce, while Lyro by Tidio is aimed at E-commerce and small businesses. Embage costs less, from $19/mo versus $39/mo for Lyro by Tidio. Only Embage has a free plan.
Chat and voice agents for websites that save every chat as a record
AI support agent for small e-commerce
| Pricing | Freemium · $19 | Paid · $39 |
| Starting price | $19/mo | $39/mo |
| Free plan | Yes | No |
| Free trial | 7 days | 7 days |
| Built for | Small businesses, E-commerce, Agencies | E-commerce, Small businesses |
| Platforms | web | web |
| Country | — | PL · 2023 |
| Rating | — | — |
Choose Embage if
Small businesses and online stores that want one website agent for support, leads and bookings with structured records.
- Free plan is usable with your own API key and no Embage credits
- Every conversation becomes a structured record, not just a transcript
- Different model per agent and sub-agent
Look elsewhere if: Teams that need mature omnichannel live chat or complex conversation design (Tidio, Voiceflow).
Choose Lyro by Tidio if
Small e-commerce stores on Tidio.
- Quick setup
- Affordable for small stores
- Works with Tidio
Look elsewhere if: Enterprise support.
Embage vs Lyro by Tidio pricing
Embage
- Free$0Your own OpenRouter or Vercel AI Gateway key, website embed
- Starter$19/mo1,000 AI credits, 100 voice sessions; 7-day free trial
- Pro$59/mo3,800 AI credits, 500 voice sessions; 7-day free trial
- EnterpriseCustomCustom limits, dedicated support, security review
Lyro by Tidio
- Lyro AI Agentfrom $39/mo50 Lyro conversations; $32.50/mo billed annually
Embage · Key features
- Chat and browser voice agents embedded with one snippet or a link
- Knowledge base from PDF, Word, PowerPoint, Excel, CSV, Markdown and web pages
- AI Forms (datastore) that save chats as tickets, leads or feedback rows
- Sub-agents that run plain-English workflows across 360+ apps
- Live human handoff with full conversation context
- 0-100 conversation score, sentiment, summary and next steps
Cons
- Still in early access, so expect rough edges
- Only website and Telegram channels, no WhatsApp or email inbox
- Voice works in the browser only, with no phone number
Lyro by Tidio · Key features
- AI answers from your content
- Order lookups
- Human handoff
- Multilingual
- Analytics
- Tidio inbox integration
Cons
- Conversation limits
- Less customizable
- E-commerce focus
Embage vs Lyro by Tidio: FAQ
Which is cheaper, Embage or Lyro by Tidio?
Embage starts at $19/mo and Lyro by Tidio at $39/mo. Both prices are checked on the vendors' own pricing pages.
Do Embage and Lyro by Tidio have a free plan?
Embage has a free plan. Lyro by Tidio has no free plan, a 7-day free trial.