Crisp vs reception
Crisp and reception are both customer support tools. Crisp is aimed at small businesses and freelancers, while reception is aimed at developers and freelancers. reception costs less, from $25/mo versus $45/mo for Crisp. Only Crisp has a free plan.
Affordable all-in-one messaging and helpdesk
Native in-app support chat for iOS apps, with offers and reviews
| Pricing | Freemium · $45 | Paid · $25 |
| Starting price | $45/mo | $25/mo |
| Free plan | Yes | No |
| Free trial | 14 days | — |
| Built for | Small businesses, Freelancers | Developers, Freelancers, Small businesses |
| Platforms | web, ios, android, macos, windows | ios, web |
| Country | FR · 2015 | — |
| Rating | — | — |
Choose Crisp if
Small teams and indie founders who want chat, inbox and help center in one affordable package.
- Per-workspace pricing, not per agent
- Many channels in one inbox
- Free plan with 2 seats and apps
Look elsewhere if: Large support organizations needing advanced analytics, QA and enterprise permissions.
Choose reception if
Indie iOS developers and small studios with subscription apps who want support chat linked to revenue and reviews.
- Flat monthly price instead of per-seat or per-resolution fees
- Looks native inside the app rather than a web widget
- Ties support conversations to subscription status and revenue
Look elsewhere if: Teams that need Android, web chat, email and a help center in one tool (Intercom, Crisp, Chatwoot).
Crisp vs reception pricing
Crisp
- Free$02 seats, 100 customer profiles
- Mini$45/workspace/mo4 seats, 5,000 profiles, $5 AI credits
- Essentials$95/workspace/mo10 seats, 50,000 profiles, 2 sub-inboxes
- Plus$295/workspace/mo20+ seats, 200,000 profiles, 5 sub-inboxes
- EnterpriseCustomDedicated onboarding, custom SLAs, team training
reception
- Standard$25/moFlat price, all features; early-adopter rate, next price $50
- EnterpriseCustomFor apps above $30k MRR or 10k+ active users
Crisp · Key features
- Live chat widget with mobile and desktop apps
- Shared inbox for email, Messenger, Instagram, WhatsApp, Telegram and SMS
- Knowledge base and chatbot builder
- Light CRM with contact profiles and segments
- Campaigns and sequences for onboarding emails
- Co-browsing, screen sharing and MagicReply AI
Cons
- Reporting and permissions are basic
- Knowledge base lacks advanced customization
- Email deliverability for campaigns is not its strength
reception · Key features
- Native chat UI for Swift, React Native and Expo apps on iOS 17+
- AI answers drawn from your docs with handoff to a human
- In-chat discounts, plan offers and paywalls to recover revenue
- One-tap App Store review requests with your own wording
- RevenueCat, Superwall and Adapty context next to each conversation
- Shared inbox for multiple apps plus replies from Telegram
Cons
- iOS only; no Android SDK listed
- Requires iOS 17 or later and Expo development builds
- Messages are not auto-translated between you and users
Crisp vs reception: FAQ
Which is cheaper, Crisp or reception?
reception starts at $25/mo and Crisp at $45/mo. Both prices are checked on the vendors' own pricing pages.
Do Crisp and reception have a free plan?
Crisp has a free plan. reception has no free plan.