Crisp vs Knocket
Crisp and Knocket are both customer support tools. Crisp is aimed at small businesses and freelancers, while Knocket is aimed at freelancers and creators. Both have a free plan.
Affordable all-in-one messaging and helpdesk
Free live chat widget, contact page and unified inbox for small teams
| Pricing | Freemium · $45 | Free |
| Starting price | $45/mo | Not published |
| Free plan | Yes | Yes |
| Free trial | 14 days | — |
| Built for | Small businesses, Freelancers | Freelancers, Creators, Small businesses, Developers |
| Platforms | web, ios, android, macos, windows | web |
| Country | FR · 2015 | — |
| Rating | — | — |
Choose Crisp if
Small teams and indie founders who want chat, inbox and help center in one affordable package.
- Per-workspace pricing, not per agent
- Many channels in one inbox
- Free plan with 2 seats and apps
Look elsewhere if: Large support organizations needing advanced analytics, QA and enterprise permissions.
Choose Knocket if
Solo founders, creators and small teams who want free live chat and one inbox without per-seat pricing.
- Completely free with no message caps or card required
- Visitors chat without creating an account
- Replying from Telegram works well for solo founders on the go
Look elsewhere if: Support teams that need SLAs, automation and team workflows (Intercom, Tidio, Crisp).
Crisp vs Knocket pricing
Crisp
- Free$02 seats, 100 customer profiles
- Mini$45/workspace/mo4 seats, 5,000 profiles, $5 AI credits
- Essentials$95/workspace/mo10 seats, 50,000 profiles, 2 sub-inboxes
- Plus$295/workspace/mo20+ seats, 200,000 profiles, 5 sub-inboxes
- EnterpriseCustomDedicated onboarding, custom SLAs, team training
Knocket
- Free$0Widget, contact page, inbox and AI agent; no message caps, no card
Crisp · Key features
- Live chat widget with mobile and desktop apps
- Shared inbox for email, Messenger, Instagram, WhatsApp, Telegram and SMS
- Knowledge base and chatbot builder
- Light CRM with contact profiles and segments
- Campaigns and sequences for onboarding emails
- Co-browsing, screen sharing and MagicReply AI
Cons
- Reporting and permissions are basic
- Knowledge base lacks advanced customization
- Email deliverability for campaigns is not its strength
Knocket · Key features
- One-line script web widget for any site or CMS
- Shareable contact page with live chat at a knocket.ai handle
- WebView chat SDK for iOS, Android, React Native and Flutter
- Unified inbox for web, mobile, Telegram and email messages
- Telegram notifications with quote-reply back to the visitor
- AI agent running on your own OpenAI, Claude or Gemini key
Cons
- No SLA tracking, automation flows or team collaboration tools yet
- AI agent needs your own paid model API key
- Contact pages live under knocket.ai handles rather than your own site
Crisp vs Knocket: FAQ
Do Crisp and Knocket have a free plan?
Yes, both Crisp and Knocket have a free plan; paid plans add more usage and features.