Happy Valley

Chili Piper vs Setmore

Chili Piper and Setmore are both scheduling & calendar tools. Chili Piper is aimed at enterprise and small businesses, while Setmore is aimed at small businesses and freelancers. Setmore costs less, from $12/mo versus $1250/mo for Chili Piper. Only Setmore has a free plan.

Chili Piper

Inbound lead routing and instant meeting booking for B2B revenue teams

Setmore

Appointment booking app for salons, clinics and service businesses

PricingPaid · $1250Freemium · $12
Starting price$1250/mo$12/mo
Free planNoYes
Free trial——
Built forEnterprise, Small businessesSmall businesses, Freelancers
Platformswebweb, ios, android, windows, macos
CountryUS · 2016US · 2011
Rating——

Choose Chili Piper if

B2B revenue teams with meaningful inbound demand and complex routing rules in Salesforce or HubSpot.

  • Dramatically shortens speed-to-lead on inbound demo requests
  • Deep Salesforce and HubSpot routing logic
  • Handles complex territory and account ownership rules

Look elsewhere if: Freelancers and small teams who just need booking links (Calendly, SavvyCal, Cal.com).

Choose Setmore if

Small service businesses with several staff who want low-cost online booking, reminders and payments.

  • Free plan for up to 4 staff with unlimited bookings
  • Annual Pro price of $5 per user is very low
  • Built for staff and service-based businesses

Look elsewhere if: B2B teams scheduling sales meetings (Calendly) or practices needing detailed intake forms and packages (Acuity).

Chili Piper vs Setmore pricing

Chili Piper

  • Routing & Scheduling$1,250/mo$15,000/yr; 15 seats, extra seats $45/mo, annual only
  • Experiences$3,500/mo$42,000/yr; 30 seats, AI chat, ABM targeting
  • ChiliCal$12/user/moStandalone scheduling; minimum 200 seats

Setmore

  • Free$0Up to 4 users, unlimited appointments, 1 email reminder
  • Pro$12/user/mo$5/user/mo billed annually; SMS, deposits, video, 2-way sync
  • Live Receptionist$99/moAdd-on; human receptionists answer calls, US only

Chili Piper · Key features

  • Form Concierge that qualifies form fills and books meetings instantly
  • Chat AI that qualifies visitors and schedules meetings 24/7
  • Routing by CRM ownership, territory, round robin and ICP score
  • Handoff for SDRs booking on AE calendars with fairness rules
  • Distro for routing leads from webinars, events and content
  • Concierge Live and Handoff Live for instant calls from forms

Cons

  • Entry plan costs $15,000 per year with annual billing only
  • No free plan or self-serve trial
  • Too complex and expensive for simple scheduling needs

Setmore · Key features

  • Branded booking page with services, staff and prices
  • Booking via website widget, Facebook, Instagram and QR code
  • Payments and deposits through Stripe, Square or PayPal
  • Email and SMS reminders with confirmation messages
  • Class and group booking alongside one-to-one appointments
  • Video appointments with Zoom or Google Meet links

Cons

  • Monthly billing costs more than twice the annual rate
  • SMS credits capped and vary by country
  • Intake forms and reporting lighter than Acuity

Chili Piper vs Setmore: FAQ

Which is cheaper, Chili Piper or Setmore?

Setmore starts at $12/mo and Chili Piper at $1250/mo. Both prices are checked on the vendors' own pricing pages.

Do Chili Piper and Setmore have a free plan?

Chili Piper has no free plan. Setmore has a free plan.

Not sure yet?