Chatbase vs Lyro by Tidio
Chatbase and Lyro by Tidio are both chatbots & AI agents tools. Chatbase is aimed at small businesses, while Lyro by Tidio is aimed at E-commerce and small businesses. Lyro by Tidio costs less, from $39/mo versus $40/mo for Chatbase.
Custom ChatGPT for your website in minutes
AI support agent for small e-commerce
| Pricing | Paid · $40 | Paid · $39 |
| Starting price | $40/mo | $39/mo |
| Free plan | No | No |
| Free trial | 7 days | 7 days |
| Built for | Small businesses | E-commerce, Small businesses |
| Platforms | web | web |
| Country | US · 2023 | PL · 2023 |
| Rating | — | — |
Choose Chatbase if
SMBs wanting an AI support bot from their content quickly.
- Very fast setup
- Good for small businesses
- Actions extend beyond Q&A
Look elsewhere if: Teams needing complex, tested flows (Voiceflow, Botpress).
Choose Lyro by Tidio if
Small e-commerce stores on Tidio.
- Quick setup
- Affordable for small stores
- Works with Tidio
Look elsewhere if: Enterprise support.
Chatbase vs Lyro by Tidio pricing
Chatbase
- Hobby$40/mo$32/mo billed annually; 700 message credits, 1 agent, 2 members
- Standard$150/mo$120/mo billed annually; 4,000 credits, 3 members
- Pro$500/mo$400/mo billed annually; 15,000 credits, 5 members
- EnterpriseCustomCustom usage
Lyro by Tidio
- Lyro AI Agentfrom $39/mo50 Lyro conversations; $32.50/mo billed annually
Chatbase · Key features
- Train agents on websites, files and docs
- Embeddable chat widget
- Actions: booking, lookups, ticket creation
- Human handoff and lead capture
- Multi-channel deployment
- Analytics and conversation review
Cons
- Credit-based pricing
- Less control than Voiceflow
- Answer quality depends on source content
Lyro by Tidio · Key features
- AI answers from your content
- Order lookups
- Human handoff
- Multilingual
- Analytics
- Tidio inbox integration
Cons
- Conversation limits
- Less customizable
- E-commerce focus
Chatbase vs Lyro by Tidio: FAQ
Which is cheaper, Chatbase or Lyro by Tidio?
Lyro by Tidio starts at $39/mo and Chatbase at $40/mo. Both prices are checked on the vendors' own pricing pages.
Do Chatbase and Lyro by Tidio have a free plan?
Chatbase has no free plan, a 7-day free trial. Lyro by Tidio has no free plan, a 7-day free trial.