Chatbase vs Kore.ai
Chatbase and Kore.ai are both chatbots & AI agents tools. Chatbase is aimed at small businesses, while Kore.ai is aimed at enterprise.
Custom ChatGPT for your website in minutes
Enterprise agentic AI platform for customer service and employees
| Pricing | Paid · $40 | Paid |
| Starting price | $40/mo | Not published |
| Free plan | No | No |
| Free trial | 7 days | — |
| Built for | Small businesses | Enterprise |
| Platforms | web | web |
| Country | US · 2023 | US · 2014 |
| Rating | — | — |
Choose Chatbase if
SMBs wanting an AI support bot from their content quickly.
- Very fast setup
- Good for small businesses
- Actions extend beyond Q&A
Look elsewhere if: Teams needing complex, tested flows (Voiceflow, Botpress).
Choose Kore.ai if
Large regulated enterprises that want one governed platform for voice and digital AI agents serving both customers and employees.
- Covers both customer-facing and employee-facing agents on one platform
- Strong voice capabilities alongside chat and messaging
- Consistent analyst recognition from Gartner, Forrester and Everest
Look elsewhere if: SMBs or teams wanting a quick, self-serve support bot (Ada, Intercom Fin, Botpress).
Chatbase vs Kore.ai pricing
Chatbase
- Hobby$40/mo$32/mo billed annually; 700 message credits, 1 agent, 2 members
- Standard$150/mo$120/mo billed annually; 4,000 credits, 3 members
- Pro$500/mo$400/mo billed annually; 15,000 credits, 5 members
- EnterpriseCustomCustom usage
Kore.ai
- EnterpriseCustomQuote after demo; Proof Concierge pilot on your own use case
Chatbase · Key features
- Train agents on websites, files and docs
- Embeddable chat widget
- Actions: booking, lookups, ticket creation
- Human handoff and lead capture
- Multi-channel deployment
- Analytics and conversation review
Cons
- Credit-based pricing
- Less control than Voiceflow
- Answer quality depends on source content
Kore.ai · Key features
- Agent Blueprint Language for typed agent behavior, tools and guardrails
- ARCH assistant that drafts multi-agent systems from plain-language goals
- Autoloop engine that tests and optimizes agents against defined goals
- StateTrace execution tracing across handoffs, tool calls and context
- Voice and digital customer agents with agent assist and QA
- AI-native contact center and quality management in AI for Service
Cons
- No public pricing, free plan or self-serve trial
- Long implementation cycles typical of enterprise platforms
- Proprietary concepts (ABL, ARCH, Autoloop) add a learning curve
Chatbase vs Kore.ai: FAQ
Do Chatbase and Kore.ai have a free plan?
Chatbase has no free plan, a 7-day free trial. Kore.ai has no free plan.
Which is better for small businesses, Chatbase or Kore.ai?
Chatbase lists small businesses as a core audience, while Kore.ai is aimed more at enterprise.