CBOT vs Chatbase
CBOT and Chatbase are both chatbots & AI agents tools. CBOT is aimed at enterprise, while Chatbase is aimed at small businesses.
Enterprise voice and digital AI agents for banks, telecoms and retail
Custom ChatGPT for your website in minutes
| Pricing | Paid | Paid · $40 |
| Starting price | Not published | $40/mo |
| Free plan | No | No |
| Free trial | — | 7 days |
| Built for | Enterprise | Small businesses |
| Platforms | web | web |
| Country | TR · 2017 | US · 2023 |
| Rating | — | — |
Choose CBOT if
Banks, insurers, telecoms and large retailers in Turkey and the region that need governed voice and chat AI agents with on-premises options.
- Strong Turkish-language voice and chat automation
- Proven in large Turkish banks and regulated sectors
- On-premises option for data residency and KVKK needs
Look elsewhere if: Startups and SMBs that want to build a chatbot themselves on a free or low-cost plan (Botpress, Voiceflow, Landbot).
Choose Chatbase if
SMBs wanting an AI support bot from their content quickly.
- Very fast setup
- Good for small businesses
- Actions extend beyond Q&A
Look elsewhere if: Teams needing complex, tested flows (Voiceflow, Botpress).
CBOT vs Chatbase pricing
CBOT
- EnterpriseCustomQuote-based; demo required
- DeploymentCustomPublic cloud, private cloud, on-premises or hybrid
Chatbase
- Hobby$40/mo$32/mo billed annually; 700 message credits, 1 agent, 2 members
- Standard$150/mo$120/mo billed annually; 4,000 credits, 3 members
- Pro$500/mo$400/mo billed annually; 15,000 credits, 5 members
- EnterpriseCustomCustom usage
CBOT · Key features
- Voice AI agents for collections, ID verification and appointments
- Digital agents on web chat, WhatsApp, Instagram and SMS
- Agent workspace with cross-channel history and real-time answer suggestions
- Prebuilt digital employees for collections, insurance claims and QA
- Guardrails, observability and continuous evaluation of agents
- Cloud, private cloud, on-premises or hybrid deployment
Cons
- No public pricing or self-serve plan
- Built for enterprises, not small businesses
- Implementation needs a project team and integrations
Chatbase · Key features
- Train agents on websites, files and docs
- Embeddable chat widget
- Actions: booking, lookups, ticket creation
- Human handoff and lead capture
- Multi-channel deployment
- Analytics and conversation review
Cons
- Credit-based pricing
- Less control than Voiceflow
- Answer quality depends on source content
CBOT vs Chatbase: FAQ
Do CBOT and Chatbase have a free plan?
CBOT has no free plan. Chatbase has no free plan, a 7-day free trial.
Which is better for small businesses, CBOT or Chatbase?
Chatbase lists small businesses as a core audience, while CBOT is aimed more at enterprise.