Happy Valley

Canny vs Productboard

Canny and Productboard are both customer feedback & roadmaps tools. Canny is aimed at small businesses and enterprise, while Productboard is aimed at enterprise and small businesses. Only Canny has a free plan.

Canny

Feature request boards and roadmaps

Productboard

Product management and feedback hub

PricingFreemium · $79Paid
Starting price$79/moNot published
Free planYesNo
Free trial——
Built forSmall businesses, EnterpriseEnterprise, Small businesses
Platformswebweb
CountryUS · 2017CZ · 2014
Rating——

Choose Canny if

Product teams at growth-stage SaaS with integration needs and budget.

  • Mature and widely trusted
  • Deep integrations with support and dev tools
  • AI reduces feedback triage effort

Look elsewhere if: Early startups on a budget (Featurebase, Sleekplan) or teams wanting feedback inside their PM tool (Productboard).

Choose Productboard if

Product management teams at growth and enterprise SaaS.

  • Strong feedback-to-roadmap workflow
  • Integrates with support and sales tools
  • Good for product strategy

Look elsewhere if: Small startups needing a simple feedback board (Canny, Featurebase).

Canny vs Productboard pricing

Canny

  • Free$025 tracked users, 5 managers, unlimited boards
  • Pro$79/moStarting price, billed yearly; 100+ tracked users, 10 managers
  • BusinessCustomBilled yearly; 5,000+ tracked users, SSO, CRM integrations

Productboard

  • BusinessCustomMin 5 makers; 500 AI credits/maker/mo, 2 portals
  • EnterpriseCustomMin 5 makers; SSO, SCIM, unlimited portals

Canny · Key features

  • Feedback boards with voting and comments
  • Prioritization with impact scores and revenue data
  • Public roadmap and changelog
  • Autopilot: AI deduplication and feedback extraction from support tools
  • Integrations with CRMs, support and issue trackers
  • User segmentation and custom fields (paid plans)

Cons

  • Growth features are expensive
  • Tracked-user limits on lower tiers
  • UI customization is limited

Productboard · Key features

  • Centralized feedback from many sources
  • Link insights to features and user segments
  • Prioritization with scoring and objectives
  • Roadmaps for different audiences
  • Customer portal for voting
  • AI summaries and insights

Cons

  • Expensive per maker
  • Setup and discipline required
  • Overkill for small teams

Canny vs Productboard: FAQ

Do Canny and Productboard have a free plan?

Canny has a free plan. Productboard has no free plan.

Not sure yet?