Canny vs Inflight
Canny and Inflight are both customer feedback & roadmaps tools. Canny is aimed at small businesses and enterprise, while Inflight is aimed at small businesses and agencies. Inflight costs less, from $18/mo versus $79/mo for Canny. Both have a free plan.
Feature request boards and roadmaps
Feedback layer for prototypes that hands comments to coding agents
| Pricing | Freemium · $79 | Paid · $18 |
| Starting price | $79/mo | $18/mo |
| Free plan | Yes | Yes |
| Free trial | — | 14 days |
| Built for | Small businesses, Enterprise | Small businesses, Agencies, Enterprise |
| Platforms | web | web |
| Country | US · 2017 | — |
| Rating | — | — |
Choose Canny if
Product teams at growth-stage SaaS with integration needs and budget.
- Mature and widely trusted
- Deep integrations with support and dev tools
- AI reduces feedback triage effort
Look elsewhere if: Early startups on a budget (Featurebase, Sleekplan) or teams wanting feedback inside their PM tool (Productboard).
Choose Inflight if
Design and product teams that prototype in code and want stakeholder feedback to flow directly into their coding agents.
- Feedback stays attached to the exact element it refers to
- Reviewers and guests never need a paid seat
- MCP handoff removes retyping feedback into agent prompts
Look elsewhere if: Teams that need bug reporting on live production sites with issue-tracker integrations (Userback, Usersnap).
Canny vs Inflight pricing
Canny
- Free$025 tracked users, 5 managers, unlimited boards
- Pro$79/moStarting price, billed yearly; 100+ tracked users, 10 managers
- BusinessCustomBilled yearly; 5,000+ tracked users, SSO, CRM integrations
Inflight
- Pro$18/member/mo$15 billed yearly; unlimited videos, guests and MCP access
- Reviewers$0People who only give feedback are always free
- EnterpriseCustomSAML SSO, SOC 2 Type 2, priority support
Canny · Key features
- Feedback boards with voting and comments
- Prioritization with impact scores and revenue data
- Public roadmap and changelog
- Autopilot: AI deduplication and feedback extraction from support tools
- Integrations with CRMs, support and issue trackers
- User segmentation and custom fields (paid plans)
Cons
- Growth features are expensive
- Tracked-user limits on lower tiers
- UI customization is limited
Inflight · Key features
- One script tag adds the toolkit to any preview URL or HTML file
- Comments pinned to specific elements of the running prototype
- Built-in video replies so reviewers do not need a Loom link
- Structured questions that steer reviewers toward useful feedback
- Automatic grouping of feedback into next steps for a coding agent
- Inflight MCP server for Cursor, Claude Code and Codex
Cons
- No free plan for prototype authors after the 14-day trial
- Only Slack and MCP integrations; no Jira or Linear listed
- Works with web previews and HTML, not native app prototypes
Canny vs Inflight: FAQ
Which is cheaper, Canny or Inflight?
Inflight starts at $18/mo and Canny at $79/mo. Both prices are checked on the vendors' own pricing pages.
Do Canny and Inflight have a free plan?
Yes, both Canny and Inflight have a free plan; paid plans add more usage and features.