Canny vs Frill
Canny and Frill are both customer feedback & roadmaps tools. Canny is aimed at small businesses and enterprise, while Frill is aimed at freelancers and small businesses. Frill costs less, from $25/mo versus $79/mo for Canny. Only Canny has a free plan.
| Pricing | Freemium · $79 | Paid · $25 |
| Starting price | $79/mo | $25/mo |
| Free plan | Yes | No |
| Free trial | — | 14 days |
| Built for | Small businesses, Enterprise | Freelancers, Small businesses |
| Platforms | web | web |
| Country | US · 2017 | GB · 2020 |
| Rating | — | — |
Choose Canny if
Product teams at growth-stage SaaS with integration needs and budget.
- Mature and widely trusted
- Deep integrations with support and dev tools
- AI reduces feedback triage effort
Look elsewhere if: Early startups on a budget (Featurebase, Sleekplan) or teams wanting feedback inside their PM tool (Productboard).
Choose Frill if
Small SaaS teams.
- Beautiful UX
- Simple pricing
- Widget-first
Look elsewhere if: Large product orgs (Productboard).
Canny vs Frill pricing
Canny
- Free$025 tracked users, 5 managers, unlimited boards
- Pro$79/moStarting price, billed yearly; 100+ tracked users, 10 managers
- BusinessCustomBilled yearly; 5,000+ tracked users, SSO, CRM integrations
Frill
- Startup$25/mo50 active ideas, 1 survey
- Business$49/moUnlimited ideas, 3 surveys
- Growth$149/moPrivacy, white labeling
- Enterprise$349/moEnterprise-grade support
Canny · Key features
- Feedback boards with voting and comments
- Prioritization with impact scores and revenue data
- Public roadmap and changelog
- Autopilot: AI deduplication and feedback extraction from support tools
- Integrations with CRMs, support and issue trackers
- User segmentation and custom fields (paid plans)
Cons
- Growth features are expensive
- Tracked-user limits on lower tiers
- UI customization is limited
Frill · Key features
- Ideas and voting
- Roadmap
- Announcements
- Widget
- Integrations
- Custom domain
Cons
- Fewer integrations
- Idea limits on Startup
- Basic analytics
Canny vs Frill: FAQ
Which is cheaper, Canny or Frill?
Frill starts at $25/mo and Canny at $79/mo. Both prices are checked on the vendors' own pricing pages.
Do Canny and Frill have a free plan?
Canny has a free plan. Frill has no free plan, a 14-day free trial.